10 Customer service rep Jobs in North Palm Beach, FL
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US Tech Solutions is Hiring a Customer service rep Near North Palm Beach, FL
- Job Title : Customer Service Rep II
- Location : Juno Beach, FL
- Duration : 6 months contract, Full-Time
- Employment Type : W-2
Job Description :
D2C Telemarketer We are seeking telemarketing professionals, with HVAC Industry Knowledge, who can convert leads into customers over the phone on initial outreach.
Their duties include data entry into Salesforce, explaining basic product features, and obtaining payment information. The ideal candidate is friendly, persuasive, and is passionate about the Smile & Dial Philosophy.
Responsibilities :
- Incoming Calls : Telemarketers will also be responsible for handling incoming calls from prospective customers.
- Script-Based Communication : Telemarketers will have scripts to detail off and provide information about product features, prices, and benefits.
- Understanding Customer Needs : Telemarketers will ask qualifying questions to determine customer eligibility and tailor their pitch accordingly.
- Persuasion and Sales : Their goal is to persuade customers to enroll by demonstrating how the offered services meet their needs.
- Record Keeping : Telemarketers keep records of calls, sales, and customer information in computer systems. Requirements and Skills :
- Experience : Proven experience as a telemarketer or in a similar sales / customer service role.
- Sales Quotas : A track record of successfully meeting sales quotas, over the phone.
- Computer Literacy : Working knowledge of relevant computer programs (e.g., CRM software) and telephone systems.
- Language Proficiency : Proficient in English, Spanish is a plus.
- Patience and Persistence : Ability to handle customer rejection and remain patient.
- Education : High school diploma; a Bachelor’s degree is a plus.
- Location : CSE Bldg.
Experience :
Proven experience as a telemarketer or in a similar sales / customer service role.
Skills :
- Sales Quotas : A track record of successfully meeting sales quotas, over the phone.
- Computer Literacy : Working knowledge of relevant computer programs (e.g., CRM software) and telephone systems.
Education :
- High school diploma; a Bachelor’s degree is a plus.
Last updated : 2024-04-27
Job Summary
Full Time
IT Outsourcing & Consulting
$52k-67k (estimate)
04/29/2024
05/03/2024
ustechsolutions.com
JERSEY CITY, NJ
1,000 - 3,000
1977
Private
MANOJ AGARWAL
$200M - $500M
IT Outsourcing & Consulting
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About US Tech Solutions
US Tech is an on demand staffing company that provides workforce solutions to business customers.
The job skills required for Customer service rep include Customer Service, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service rep positions, which can be used as a reference in future career path planning. As a Customer service rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service rep. You can explore the career advancement for a Customer service rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
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The best CSRs are genuinely excited to help customers.
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Customer service reps may use a variety of tools as part of their role.
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Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
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Don’t worry about acquiring expensive gear; focus on the learning first.
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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
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A strong Customer Service Background and entry level Accounting skills.
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Step 3: View the best colleges and universities for Customer Service Rep.
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