Duties

Evaluates, installs, maintains, adjusts, and repairs office equipment in the Senate community. Opens, updates, and closes service tickets. Operates and maintains a variety of office equipment. Detects and diagnoses issues of office equipment. Analyzes, troubleshoots, and resolves network connection issues. Performs, coordinates, and monitors the receiving, issuance, delivery, transfer, activation, installation and suspension of equipment, parts, and services; documents serial numbers; maintains accurate records in relevant software/Web applications, spreadsheets, and databases. Coordinates the disposition of non-serviceable or obsolete equipment, wipes data from equipment prior to disposal. Coordinates with SAA off-site warehouse for removal and storage of excess equipment. Tests and evaluates equipment to determine usability within Senate offices, creating impartial test criteria and documenting test results. Advises customers concerning equipment replacement. Coordinates the installation and delivery of new or loaner office equipment; assists and instructs Senate staff on proper operation and utilization of equipment.

Requirements

Conditions of Employment

• For conditions of employment and citizenship requirements, please visit the job announcement on the United States Senate Career Page at https://sen.gov/J5NY.

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  You may be required to serve a probationary period. Subject to background/security investigation.

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

  All applicants must apply for jobs online using this link: https://sen.gov/J5NY. Paper application materials, resumes and attachments that are sent via email, mail or brought in-person will not be considered or accepted. All applicants MUST attach their documents to the online employment application.

  Agency contact information

  Email

  employment@saa.senate.gov

  Address

  U.S. Senate Sergeant at Arms
  SH-142 Hart Senate Office Building
  Washington, DC, Washington, DC 20001

  Next steps

  Qualified candidates will be contacted directly.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents