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Public Buildings Service
Chicago, IL | Full Time
$70k-87k (estimate)
6 Days Ago
Computer Maintenance Management Software (CMMS) Specialist
$70k-87k (estimate)
Full Time 3 Weeks Ago
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US Office of Strategic Communication is Hiring a Computer Maintenance Management Software (CMMS) Specialist Near Chicago, IL

Duties

This position is located in the Public Buildings Service, Facilities Management & Services Programs Division. This division oversees regional programs related to the management and operation of space under the jurisdiction, custody, or control of the Public Buildings Service (PBS), both federally-owned and leased.

This position has job functions that must be executed within specific geographic locations. The official duty station is a federal facility, leased space, or an alternative worksite (typically the employee’s home) within the specified geographic area. Positions include routine telework that are geographically specific to: Chicago, IL; Springfield, IL; Indianapolis, IN; Milwaukee, WI; Battle Creek, MI; Detroit, MI; Grand Rapids, MI; Cincinnati, OH; Cleveland, OH; Columbus, OH; Fort Snelling, MN; Minneapolis, MN and St. Paul, MN. If you are selected for this position, you will be expected to report to the duty station listed on this announcement within 45 days. At that time, you may be eligible to request to telework one or more days a pay period depending upon the terms of the agency’s telework policy.

Examples of duties include:

  • In ongoing analysis of the Computerized Maintenance Management System (CMMS) program's functionality and effectiveness, incumbent identifies, analyzes, researches, and resolves compatibility issues and similar problems associated with (CMMS) products, as well as the most complex and plaguing problems as indicated by users throughout the region. Serves as the troubleshooter to craft unique solutions to system problems by ensuring the (CMMS) program and supporting hardware and software are established and maintained as user-friendly tools for both management and service employees. Evaluates all technical aspects of (CMMS) operations and makes determinations for changes needed to improve database manipulation, maintenance, enhancements, and other key system-related issues. Recommends additional programming and/or purchase of new software, hardware equipment changes and how best to integrate new technology and design/facilities management capabilities. Provides both technical and strategic expertise on the (CMMS) program, technology and system issues, and compatibility with ongoing General Services Administration (GSA) and internal client needs.
  • Applies a wide range of qualitative and/or quantitative methods to assess and improve (CMMS) program effectiveness. Reviews specific goals and objectives; monitors the sequence and timing of key program events and milestones and evaluates overall program accomplishment and significant contributions in terms of regional or headquarter goals. Provides input and recommendations regarding projected operations, significant trends, recurring problems and similar management level concerns to organization(s) impacted.
  • Provides user-support, problem resolution, and training on (CMMS) and is the contact for the research and resolution of all operating and/or user problems associated with the (CMMS) program and related applications. Provides technical direction and advice to Public Buildings Service (PBS) users region-wide relating to (CMMS) and training, as well as one-on-one as needed to individual users with varied program needs, including regional officials and internal agency personnel.
  • Supports and trains end-users across the Great Lakes Region. Prepares pilot/project plans and schedules in support of implementation, training, and support. Conducts cross-region technical support and user group briefings, meetings and conferences to exchange information, to keep users and Public Buildings Service (PBS) managers informed of new developments, to coordinate work and project activities and service requests and to resolve recurring problems. Identifies personnel and advises Public Buildings Service (PBS) program managers of those employees who would benefit most from particular training courses. Disseminates technical training information to all components of Public Buildings Services (PBS) if necessary. Prepares and/or presents training in a classroom setting.
  • Interprets regional policy and other operating guidelines, provides expert advice and guidance to regional/headquarters personnel on (CMMS), and on preventative maintenance software and software/data integration. Coordinates with other regions and Public Buildings Services (PBS) components to assure conformity of procedures and interpretations in resolving issues related to the administration of the (CMMS) program. Prepares highly technical reports and/or papers on important matters that have broad impact on the CMMS program.

Requirements

Conditions of Employment

  • US Citizenship or National (Residents of American Samoa and Swains Island)
  • Meet all eligibility requirements within 30 days of the closing date.
  • Register with Selective Service if you are a male born after 12/31/1959
  • Direct Deposit of salary check to financial organization required.

If selected, you must meet the following conditions:

  • Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or NonCareer SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
  • Serve a one year probationary period, if required.
  • Undergo and pass a background investigation (Tier 2 investigation level).
  • Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
  • Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position.

Qualifications

For each job on your resume, provide:

  • the exact dates you held each job (from month/year to month/year)
  • number of hours per week you worked (if part time).

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.
For a brief video on creating a Federal resume, click here.

The GS-12 salary range starts at $86,962 per year.

If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.

To qualify, you must have at least one year of specialized experience equivalent to the GS-11 level or higher in the Federal service.

Specialized experience is experience applying Computerized Maintenance Management System (CMMS) concepts, principles, and practices related to management of office buildings, courthouses, land ports of entry and other public or private buildings systems. This experience would include providing training and serving as a technical resource.

Education

This job does not have an education qualification requirement.

Additional information

This position is eligible for the bargaining unit

Relocation-related expenses are not approved and will be your responsibility.

Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.

If you are eligible under Merit Promotion, you may also apply under Vacancy Announcement #5P-2024-0025. You must apply separately to each announcement to be considered for both.

GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including:

  • Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and
  • Fostering a work environment where all employees, customers and stakeholders feel respected and valued.
Our commitment is:
  • Reflected in our policies, procedures and work environment;
  • Recognized by our employees, customers and stakeholders; and
  • Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.
  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    You will have access to many benefits including:

    • Health insurance (choose from a wide range of plans)
    • Life insurance coverage with several options
    • Sick leave and vacation time, including 11 paid holidays per year
    • Thrift Savings Plan (similar to a 401(k) plan)
    • Flexible work schedules
    • Transit and child care subsidies
    • Flexible spending accounts
    • Long-term care insurance
    • Training and development

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will use a method called Category Rating to assess your application. Here’s how it will work:

You will be scored on the questions you answer during the application process, which will measure your possession of the following competencies or knowledge, skills, and abilities:

  • Knowledge of the Computer Maintenance Management Software (CMMS) program, governing laws, regulations, methodologies and/or policies to provide sound and authoritative technical guidance on all issues related to the CMMS and other Facilities Services automated programs.
  • Requires analytical skills to apply a wide range of qualitative and/or quantitative methods for the assessment and improvement of Computer Maintenance Management Software (CMMS) program effectiveness.
  • Skill in oral and written communications to present recommendations to higher authority, to obtain compliance with policies from local activities, to articulate positions/policy of vast technical complexity, to represent the region/agency on task forces and to conduct briefings and training on any aspect of Computer Maintenance Management Software (CMMS).
  • Knowledge of the Computer Maintenance Management Software (CMMS) program, governing laws, regulations, methodologies and/or policies to provide sound and authoritative technical guidance on all issues related to the CMMS and other Facilities Services automated programs.
  • Knowledge of the agency's missions, programs and legislative history to develop and advise on policies to implement CMMS program goals.
  • General knowledge of management principles, and of regulations as they pertain to ADP systems.

Your answers to the questions will be used to place you in one of the following categories and standard score ranges:

  • Best Qualified = Candidates scoring between 95 - 100
  • Well Qualified = Candidates scoring between 85 - 94 (Well Qualified for CTAP/ICTAP)
  • Qualified = Candidates scoring between 70 - 84

We will verify your answers to the questions in your resume. If your resume doesn’t support your answers, we may lower your score, which could place you in a lower category.

Within each category, veterans will receive selection priority over non-veterans.

Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle, e.g., the minimum qualification requirements. If additional assessments are used, you will be provided with further instructions.

If you are eligible under Interagency Career Transition Assistance Plan or GSA’s Career Transition Assistance Plan(ICTAP/CTAP), you must receive a score of 85 or higher to receive priority.

You may preview questions for this vacancy.
  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    You will have access to many benefits including:

    • Health insurance (choose from a wide range of plans)
    • Life insurance coverage with several options
    • Sick leave and vacation time, including 11 paid holidays per year
    • Thrift Savings Plan (similar to a 401(k) plan)
    • Flexible work schedules
    • Transit and child care subsidies
    • Flexible spending accounts
    • Long-term care insurance
    • Training and development

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.

    Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.

    If you are claiming veterans’ preference:
    (a) Copy of your Certificate of Release or Discharge From Active Duty, DD-214 that shows your type of discharge and the dates of your active duty service.
    (b) If you are claiming 10-point preference or derived preference (a spouse, widow or widower, or parent of a deceased or disabled veteran), submit both of the following in addition to the DD-214: (1) completed SF-15 form; and (2) proof of your entitlement (refer to SF-15 for complete list).

    If you are active duty military - Certification on a letterhead from your military branch that includes your rank, character of service (must be under honorable conditions) & military service dates including discharge/release date (must be no later than 120 days after the date the certification is submitted).
    If you are ICTAP/CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.

    Current or Former Political Appointees: Submit SF-50.

  • How to Apply

    Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job.

    If you are having issues applying to this announcement, you should switch to a different browser, network or device. Note: Your firewall may block your transfer from USAJOBS to your GSA application.

    To begin, click the Apply Online button on the vacancy announcement.

    • Sign in or register on USAJobs and select a resume and documents to include in your application.
    • Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
    • Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
    • Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).

    Need Assistance in Applying? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions. Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
    Standing Register
    As mentioned in the Other Information section, this announcement will be used to fill positions on an ongoing basis as job openings occur. Your application will only be reviewed after a cut-off date or after the vacancy closing date if you have completed the application process described above.

    Agency contact information

    Theresa Gibbs

    Phone

    (312) 353-8177

    TDD

    800-877-8339

    Fax

    000-000-0000

    Email

    theresa.gibbs@gsa.gov

    Address
    GSA, Office of Strategic Communication
    General Services Administration (GSA)
    Office of Human Resources Management (OHRM)
    1800 F Street NW
    Washington, District of Columbia 20405
    United States

    Next steps

    After the closing date/deadline:

    • ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
    • REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
    • SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
    • FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes
    • FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.

    Thank you for your interest in working for U.S. General Services Administration!
    STANDING REGISTER
    The following process is used if your application is complete and active as of the cut-off date deadline.

    • ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
    • REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
    • SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
    • FINAL JOB OFFER:Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes

    Thank you for your interest in working for U.S. General Services Administration!

  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.

Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.

If you are claiming veterans’ preference:
(a) Copy of your Certificate of Release or Discharge From Active Duty, DD-214 that shows your type of discharge and the dates of your active duty service.
(b) If you are claiming 10-point preference or derived preference (a spouse, widow or widower, or parent of a deceased or disabled veteran), submit both of the following in addition to the DD-214: (1) completed SF-15 form; and (2) proof of your entitlement (refer to SF-15 for complete list).

If you are active duty military - Certification on a letterhead from your military branch that includes your rank, character of service (must be under honorable conditions) & military service dates including discharge/release date (must be no later than 120 days after the date the certification is submitted).
If you are ICTAP/CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.

Current or Former Political Appointees: Submit SF-50.

Help

This job is open to

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Job Summary

JOB TYPE

Full Time

SALARY

$70k-87k (estimate)

POST DATE

04/11/2024

EXPIRATION DATE

06/10/2024

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