Duties

• Support business and IT stakeholders providing process, journey mapping, application of business process modeling standards, resource mapping, and outcome aligned process architectures describing the OIG’s Business Architecture.
• Coordinate with OIG process owners, process improvement, and others to build and manage the Business Architecture to ensure it describes the current (AS-IS) baseline, describes target state requirements, and transformational requirements.
• Develop customer journey maps that describe the customer state, expectations, and “Job to be done”. Work with business process owners to optimize process outcomes and products to the needs of the customer journey.
• Assess business-centric views to ensure they describe business outcomes, deliverables, KPIs, and resources required to deliver value to the customer. Improve business outcomes through the identification of gaps and improvement opportunities.
• Work with the Data Architect, Information Owners, and Process Managers to document data and business information. Ensures the Business Architecture describes the information owned, required, consumed, and produced by each business process area.
• Work with Solution Architects to ensures the Business Architecture describes the use, alignment, and functionality of technology resources required by each business process to deliver product and outcomes in alignment with identified KPIs.

Requirements

Conditions of Employment

• Must be a U.S Citizen or National
• Males born after 12-31-59 must be registered or be exempt from Selective Service (see http://www.sss.gov).
• Suitable for federal employment.
• Position has been designated as NonCritical Sensitive. Incumbent is required to obtain and maintain a Secret clearance.
• Incumbent is required to submit to urinalysis to screen for illegal drug use prior to appointment, and is subject to random drug testing for the duration of service with DoD OIG.
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
• The incumbent must adhere to the DoD Standards of Conduct.

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  You must provide a complete Application Package which includes the following required documents. Due to space limitations, please check the Additional Information section for more information on select required documents.

  • Resume: Your resume showing relevant experience should include your name and contact information in addition to the following for proper determination to be made: where you worked, job title, series and grade, if applicable, duties and accomplishments for each position, employer's name and address, supervisor's name and phone number, starting and end dates (Mo/Yr), hours per week and salary. Missing relevant information could result in a Non-Qualification determination. me at USAJOBS. PLEASE NOTE: Only the first 5 pages of your resume will be reviewed. Be sure your relevant experience is included in those first five pages. (cover letter optional).
  • Complete Assessment Questionnaire: Your resume must describe the quality of work in regards to responses to the occupational self-assessment questionnaire as they generate your numerical rating.
  • SF-50(s): Current or former federal employees, excluding current DoD OIG agency employees, must submit a SF-50. If your SF-50 does not show you meet time-in-grade requirements or competitive status eligibility, you must submit additional SF-50s for verification. If you fail to provide the required documentation, by the closing date of this announcement, you will not receive consideration.
  • Performance Appraisal: Current Federal employees, excluding current DoD OIG agency employees, must submit a copy of their most recent completed annual performance appraisal received within the past 18 months. The performance appraisal must include the final rating. If a completed performance appraisal does not exist, is incomplete or unavailable, you must submit an explanation as to why it is not available at the time of your application submission. Mid-year progress reviews will not be accepted.

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

  To apply for this position, you must provide a complete Application Package. See required documents above.
  
  Click 'Apply Online' to create an account or log in to your existing USAJOBS account.
  
  1. Follow the prompts to complete the assessment questionnaire and upload required documents.
  2. Please ensure you click the Submit My Answers button to submit your application.
  3. Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete.

  If you are unable to apply online, you must request an alternative application which is available from the
  Human Resources Office. Please contact Betty Carreiro at betty.carreiro@dodig.mil~ to obtain an alternative application.

  Agency contact information

  Betty Carreiro

  Email

  betty.carreiro@dodig.mil

  Address

  DoD OIG - MISSION SUPPORT TEAM
  4800 Mark Center Drive
  Alexandria, VA 22350
  US

  Next steps

  The occupational questionnaire and the resume that you submit will be used to assess your qualifications for the job, and to identify the best qualified applicants to be referred to the hiring manager for further consideration. We will notify you of the outcome after each of these steps has been completed. After making a tentative job offer, we will conduct a suitability/security background investigation.
  All information included in the resume and Occupational Questionnaire is subject to review and verification. HR will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. Applicants meeting the minimum requirements will be further evaluated by information provided in the Occupational Questionnaire. If, after reviewing your resume and/or supporting documentation, a determination is made that you have misrepresented your qualifications and/or experience, you may lose consideration for this position and, if you're already an employee, you may be subject to disciplinary action up to and including removal from Federal service.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

All U.S. Citizens