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Job Overview:
We are seeking a highly motivated and skilled Technology Assistant to join our team. As a Technology Assistant, you will provide technical support and assist with the management of our IT infrastructure. This is an excellent opportunity for someone with a passion for technology and a desire to contribute to the success of our organization.
Responsibilities:
- Provide technical support to end-users, troubleshooting hardware and software issues
- Assist with the setup and maintenance of computer hardware, including desktops, laptops, and peripherals
- Manage user accounts and access permissions in Active Directory
- Respond to help desk tickets and provide timely resolution to technical issues
- Assist with the installation, configuration, and maintenance of operating systems and software applications
- Monitor and maintain network connectivity, including TCP/IP configuration and DNS management
- Collaborate with the IT team to implement system upgrades and improvements
- Maintain accurate documentation of IT assets, configurations, and procedures
Experience:
- Previous experience in a technical support role or similar position
- Strong knowledge of IT infrastructure components and concepts
- Proficiency in troubleshooting hardware and software issues
- Familiarity with help desk ticketing systems (e.g., Remedy, ServiceNow)
- Experience with Active Directory administration
- Knowledge of operating systems (Windows, macOS) and common software applications
Benefits:
- Competitive salary based on experience
- Comprehensive benefits package including health insurance, retirement plan, and paid time off
- Professional development opportunities to enhance your skills and knowledge in the field
If you are passionate about technology and enjoy providing technical support to end-users, we encourage you to apply for this exciting opportunity as a Technology Assistant. Join our team today!
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
Full Time
$74k-91k (estimate)
04/11/2024
05/21/2024
The job skills required for Information Technology Assistant include Technical Support, Operating System, Installation, Active Directory, Help Desk, Computer Hardware, etc. Having related job skills and expertise will give you an advantage when applying to be an Information Technology Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Information Technology Assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Information Technology Assistant positions, which can be used as a reference in future career path planning. As an Information Technology Assistant, it can be promoted into senior positions as a Decision Support Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Information Technology Assistant. You can explore the career advancement for an Information Technology Assistant below and select your interested title to get hiring information.