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Program Analyst
$114k-143k (estimate)
Full Time 1 Month Ago
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US Employment and Training Administration is Hiring a Program Analyst Near Washington, DC

Duties

Duties for this position are listed below:.

  • Oversees the program's outreach and admissions, and career preparation services, including policy updates and modernization efforts to streamline and improve these services to support a student-focused delivery approach.
  • Leads the review, establishment, and retainment of a plan for recruitment and assignment of new students to Job Corps centers, also called National Enrollee Assignment Plan (NEAP), that sets the contract-based arrival goals and
    geographically designated recruitment areas.
  • Identifies program needs and objectives for provision of Division services, makes recommendations on solutions that may include policy changes, implements solutions through federal and contract staff.
  • Development of requirements for and the provision of technical assistance to regional and center staff on outreach and admissions, and career preparation services programs.
  • Leads the update, draft, publication, and/or manage policy development, and complex studies of new and proposed legislation and regulations to determine impact on the program particularly on student eligibility to the Job Corps program and student enrollment.
  • Develops national guidance, policies, and/or strategic plans for Career Preparation services that runs up to 60 days and includes an orientation and intensive career planning. Develops and applies new methods and techniques to solve problems where existing guides are largely inapplicable, or frequently non-existent.
  • Establishes control systems and progress reporting requirements to continuously measure program progress and recommends realignments in operational, and recommendations to Agency management via reports, presentations, and/or other relevant outputs (e.g.,stories, videos, and exhibits) that make informed decision making and assist with improving management operations and the overall program focus as warranted based on unanticipated events or other external factors.
  • Develops new or modified quantitative and/or qualitative techniques and methods for gathering operational and program data to analyze and evaluate the effectiveness and efficiency of management and program operations in meeting established goals and objectives, particularly from the customer experience viewpoint.
  • Identifies and develops data for use in the management and direction of operations and programs; leverages data; and briefs analytical findings, insights delivery.
  • Keeps abreast of modern tools, best practices, and innovative practices to modernize Job Corps enrollment system that automates the admissions process and increases quantity and quality of admissions and improves quality of Outreach and Admissions
    and implement improvements to strengthen use of the career exploration and career planning system.
  • Manages national office contractors funded to support these projects and ensures that appropriate field input is provided in the development of new projects.

Requirements

Conditions of Employment

  • Must be a U.S. Citizen.
  • Must be at least 16 years old.
  • Requires a probationary period if the requirement has not been met.
  • Candidate required to obtain the necessary security/investigation level.

Qualifications

For GS-14: Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level GS-13 in the Federal Service.

Specialized Experience is the experience that equipped the applicant with the particular competencies or knowledge, skills, and abilities (KSA's) to perform the duties of the position successfully, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level of GS-13.

Qualifying specialized experience includes ALL of the below statements:
  • Comprehensive experience applying policies and regulations on eligibility for participation in education and/or career training programs.
  • Demonstrated knowledge and experience in managing student admissions and use of technology based student enrollment system with automated features and processes.

Education

There is no education substitution at the GS-14 level.

Additional information

Applicants must meet all legal and regulatory requirements. Reference the Required Documents section for additional requirements.

This position is inside the bargaining unit. If the duty location is within the Washington, D.C. metropolitan area, the position will be included in the Local 12, AFGE bargaining unit. If the duty location is outside the Washington, D.C. metropolitan area, the position will be included in the NCFLL bargaining unit.

None: This position is at the Full-Performance Level (FPL) of GS-14.

The mission of the Department of Labor (DOL) is to protect the welfare of workers and job seekers, improve working conditions, expand high-quality employment opportunities, and assure work-related benefits and rights for all workers. As such, the Department is committed to fostering a workplace and workforce that promote equal employment opportunity, reflects the diversity of the people we seek to serve, and models a culture of respect, equity, inclusion, and accessibility where every employee feels heard, supported, and empowered.

Refer to these links for more information: GENERAL INFORMATION, REASONABLE ACCOMMODATION, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES

As a condition of employment, all personnel must undergo a background investigation for access to DOL facilities, systems, information and/or classified materials before they can enter on duty: BACKGROUND INVESTIGATION

Click here for Telework Position Information

Based on agency needs, additional positions may be filled using this vacancy.

The Department of Labor may use certain incentives and hiring flexibilities, currently offered by the Federal government to attract highly qualified candidates. Click here for Additional Information.

The Fair Chance Act (FCA) prohibits Federal agencies from requesting an applicant's criminal history information before the agency makes a conditional offer of employment. If you believe a DOL employee has violated your rights under the FCA, you may file a complaint of the alleged violation following our agency's complaint process Guidelines for Reporting Violations of the Fair Chance Act.

Note: The FCA does not apply to some positions specified under the Act, such as law enforcement or national security positions.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

If you meet the minimum qualifications, you will be evaluated against the evaluation factors below and will be placed into a category based on your vacancy question responses.

Category A - Meets the basic qualification requirements for the vacancy and has successful experience in the same or similar job that has demonstrated superior proficiency in applying critical competencies required by this position to work of increased levels of difficulty and complexity.

Category B - Meets the basic qualification requirements for the vacancy and demonstrates satisfactory proficiency in the critical competencies required by this position.

Category C - Meets the specialized experience described in the minimum qualification requirements section of this announcement and demonstrates proficiency in the basic competencies.

Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies:

  • Compliance
  • Planning and Evaluating
  • Problem Solving
  • Strategic Thinking
  • Technical Competence

Click here for Evaluation details.

You may preview questions for this vacancy here: https://apply.usastaffing.gov/ViewQuestionnaire/12360679

The information you provide may be verified by a review of your paid, unpaid, volunteer, and other lived experience, as it demonstrates the competencies or skills required for the position to be filled. Your evaluation may include an interview, reference checks, or other assessment conducted by HR specialists, subject matter experts, or panel members and may include other assessment tools (ex. interview, structured interview, written test, work sample, etc.). The examining Office of Human Resources (OHR) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your vacancy question responses. If not, the OHR may amend your responses to more accurately reflect the level of competency indicated by the content of your resume.

INFORMATION FOR ICTAP/CTAP ELIGIBLE(S) ONLY: If you are eligible for special priority selection under ICTAP/CTAP, you must be well-qualified for the position to receive consideration. ICTAP/CTAP eligible(s) who are placed into Category B or higher will be considered well-qualified. Be sure to review the eligibility questions to reflect that you are applying as an ICTAP or CTAP eligible and submit supporting documentation.

Click Application of Veterans Preference for Category Rating Jobs for more information.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. You are not required to submit a document if it does not apply to you. Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.

    • Resumes: Required and applicants must provide a resume either by creating one in USAJOBS or uploading one from your profile. To receive full consideration for relevant and specialized experience, please list the month, year, and number of work hours worked for the experience listed on your resume. We also suggest that you preview the vacancy questions and confirm that your resume supports your question responses.
    • Veterans Documents (if applicable): To be considered as a 5-point (TP) preference eligible, you must submit a copy of your DD214, Certificate of Release or Discharge from Active Duty. Your DD 214 must show the type of discharge and dates of active duty. To claim 10-point (CP/CPS, XP) preference, you must submit a copy of your DD214; an Application for 10-point Veteran's Preference, SF15; and the proof of entitlement of this preference which is normally an official statement, dated 1991 or later, from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. (For active-duty service members expecting honorable or general discharge or release within 120 days, click Active Duty). Without this documentation, you will not receive the veteran's preference. For more information, go to Feds Hire Vets - Veterans Preference
    • Displaced Employee Placement Documents: Only required if requesting priority consideration under CTAP or ICTAP eligibility.
    Cover Letters are not mandatory and will not be used to verify experience but may be submitted.

    Do not upload password-protected documents.

    Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.
  • How to Apply

    Persons who are deaf, hard of hearing, blind, or have speech disabilities, please dial 711 to access telecommunications relay services.

    To apply for this position, you must complete the initial online application, including submission of the required documentation specified in the Required Documents section.

    Application Limits: Your application and ALL required supplemental documents MUST be received by 11:59 pm Eastern Time on the date the application limit was reached or the vacancy closing date, whichever occurs first, to receive consideration.

    Paper applications and supplemental documents submitted in any other manner without prior approval from the vacancy contact will not be considered. Click here for information on Reasonable Accommodations.

    Important - Save your information before the 30 minute system timeout! For help, go to USAJOBS Help Center.

    STEP 1 - Create USAJOBS Account on www.usajobs.gov, including Resume and Saved Documents. Your resume must provide sufficient information to substantiate your responses to the self-assessment vacancy questions. If not, HR may amend your responses to more accurately reflect the competency indicated by resume content. For each employment period, include start/end month & year and note full-time or part-time (if part-time, include # of hours worked per week) otherwise, your application may be considered incomplete.

    STEP 2 - Complete the 1st part of the application process (USAJOBS) Once you have identified a job on USAJOBS that you wish to apply for, click on the job title and then click the Apply button. For questions about the vacancy, contact the Agency Contact at the bottom of the announcement. Proceed through the steps noted at the top of the USAJOBS page. You will be able to select a resume and documents from your USAJOBS Account that you can submit as a package as part of your DOL application. In the final step, once you have certified your application, click the Continue to agency site button.

    STEP 3 - Complete the 2nd part of the application process (DOL). On the Department of Labor (DOL) page, create a DOL Account if you have not already and click Apply to this vacancy. Continue through the progress steps at the top of the DOL page. The 2nd progress step is where you answer the vacancy-specific questions. The 3rd progress step Documents is where you submit the required documents (only if applicable to you) specified in the Required Documents section of this vacancy.

    STEP 4 - On the Review and Submit step, verify each section of your application is complete and correct. In order to submit your application, you must have a check mark next to each section listed. If there is an X, return to the appropriate section and follow the prompts. When it is ready for submission, certify your application and click the Submit Application button.

    STEP 5 - Edit Application by returning to USAJOBS, clicking the vacancy then Update Application. If the vacancy closes on the date the application limit is reached, applicants will no longer be able to edit their applications.

    NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

    For more detailed information on applying for positions with DOL click here to view the U.S. Department of Labor, How to Apply website.

    Agency contact information

    Cassandra Ross

    Phone

    972-850-4808

    Email

    ross.cassandra.a@dol.gov

    Address
    Employment and Training Administration
    200 Constitution Avenue NW
    Washington, DC 20210
    US

    Next steps

    Once your complete application is received, we will conduct an evaluation of your qualifications and refer candidates for selection consideration. Candidates will be referred to the hiring manager for further consideration and possible interviews. You will be notified of the outcome. A selection is expected to be made within 30 calendar days of the issuance date of the certificate.

    For instructions on how to check the status of your application, go to USAJOBS Help Guide.

    USAJOBS will no longer send status alert email notifications. You can check your application status in the TAS by logging into USAJOBS and in the Applicant Dashboard, click the hiring agency Talent Acquisition System (TAS). If the TAS does not provide application tracking information, contact the agency's point of contact on the job announcement.

    To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link, and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. You are not required to submit a document if it does not apply to you. Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.

  • Resumes: Required and applicants must provide a resume either by creating one in USAJOBS or uploading one from your profile. To receive full consideration for relevant and specialized experience, please list the month, year, and number of work hours worked for the experience listed on your resume. We also suggest that you preview the vacancy questions and confirm that your resume supports your question responses.
  • Veterans Documents (if applicable): To be considered as a 5-point (TP) preference eligible, you must submit a copy of your DD214, Certificate of Release or Discharge from Active Duty. Your DD 214 must show the type of discharge and dates of active duty. To claim 10-point (CP/CPS, XP) preference, you must submit a copy of your DD214; an Application for 10-point Veteran's Preference, SF15; and the proof of entitlement of this preference which is normally an official statement, dated 1991 or later, from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. (For active-duty service members expecting honorable or general discharge or release within 120 days, click Active Duty). Without this documentation, you will not receive the veteran's preference. For more information, go to Feds Hire Vets - Veterans Preference
  • Displaced Employee Placement Documents: Only required if requesting priority consideration under CTAP or ICTAP eligibility.
Cover Letters are not mandatory and will not be used to verify experience but may be submitted.

Do not upload password-protected documents.

Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.
Help

This job is open to

  • Career transition (CTAP, ICTAP, RPL)

    Federal employees who meet the definition of a "surplus" or "displaced" employee.

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Open to U.S. Citizens and CTAP/ICTAP eligibles within the local commuting area. Also advertised as job # MS-24-DAL-ETA-12360680-CAR for current/former Federal employees with competitive status; VEOA eligible; Military Spouses; Land & Base Management eligibles; OPM Interchange Agreement eligibles. To be considered for each vacancy, apply to BOTH jobs.

Job Summary

JOB TYPE

Full Time

SALARY

$114k-143k (estimate)

POST DATE

03/24/2024

EXPIRATION DATE

07/19/2024

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