Qualifications

Education

For positions with an education requirement, or if you are qualifying for a position by substituting education or training for experience, you MUST submit a copy of your transcripts or equivalent. Unofficial transcripts will be accepted that includes your name, the name of the educational institution, course title(s), number of credits, grade, and date of completion. An official transcript will be required if you are selected. No substitution of education for experience is permitted for GS 12 level.
Education must be from an accredited institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Foreign Education: Education completed in foreign colleges or universities may be used to meet the qualification requirements. You must show the education credentials have been evaluated by a private U.S. organization that specializes in interpretation of foreign educational credentials and such education has been deemed equivalent to that gained in an accredited U.S. education program. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications for more information.

Additional information

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.
  1. RESUME: Your resume MUST show a detailed description of your job-related qualifications that includes beginning and ending dates with the month and year and hours worked per week (if less than 40) for each job title listed. If including Federal civilian service experience, provide your pay plan/band, series, and grade (e.g., GS-0201-09). Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience. Do NOT include photographs (or links to social media such as LinkedIn), inappropriate content, or other personal or sensitive information such as date of birth, social security number, gender, religious affiliation. Please view Resume & Application Tips.
  2. COVER LETTER (OPTIONAL): Your cover letter will not be used to determine your qualifications but will be included with your resume if you are referred.
  3. OTHER SUPPORTING DOCUMENTS (only submit if applicable):

  • CURRENT OR FORMER FEDERAL CIVILIAN EMPLOYEE: Submit a copy of your most recent SF-50, Notification of Personnel Action which shows the grade, step, tenure code "1" (Career) or "2" (Career-Conditional), and type of position occupied. Provide proof of permanent appointment if applying based on an Interchange Agreement. If applying for a higher grade, provide a SF-50 which shows the length of time you have been in your current/highest grade or promotion potential held (examples of appropriate SF-50s include appointment/conversion, with-in grade/range increases and promotion actions). NOTE: Pay adjustments and awards are NOT acceptable.
  • QUALIFYING BASED ON EDUCATION: Submit a copy of your transcripts from an accredited institution. Unofficial transcripts will be accepted that includes your name, name of the educational institution, declared degree program, course title(s), credits completed, grade, date of completion, Grade Point Average (GPA), and date of degree conferral. If selected, an official transcript will be required.
  • VETERAN DOCUMENTATION: Submit a copy of your DD-214, Certificate of Release or Discharge from Active Duty (Member Copy 4 or equivalent).
    • ACTIVE DUTY SERVICE MEMBERS: If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of active service, rank/grade, expected character of service (i.e., honorable or general) and type of separation (i.e., separation or retirement). NOTE: The VOW Act provides tentative preference. If selected, a DD-214 must be provided prior to appointment.
    • 10-POINT VETERANS' PREFERENCE: If claiming 10-point Veterans' Preference, you will need to submit a SF-15 and provide an official document from the Department of Veterans Affairs or from a branch of the Armed Forces certifying your overall compensable service-connected disability rating (NOTE: Your overall percentage must be clearly shown), and/or any other associated documentation based on your preference.
  • INTERAGENCY/CAREER TRANSITION ASSISTANCE PROGRAM (I/CTAP): Submit a copy of the following:
    • Reduction in Force (RIF) separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
    • SF-50 "Notification of Personnel Action'', documenting your RIF separation, noting your position, grade level, and duty location, and/or Agency certification of inability to place you through reemployment priority list (RPL), etc.;
    • Latest performance appraisal including your rating; AND
    • Any documentation from your agency that shows your current promotion potential.
  • CURRENT OR FORMER POLITICAL SCHEDULE A, SCHEDULE C, NON-CAREER SES OR PRESIDENTIAL APPOINTEE EMPLOYEE: Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
    • Position title;
    • Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
    • Agency; AND
    • Beginning and ending dates of appointment.

  If you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for a position.

• How to Apply

  Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section. A complete application package must be received by 11:59 PM EST on 04/16/2024 to receive consideration.
  PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible.
  The application process is as follows:

  • To begin the application process, click the Apply Online button.

  • Answer the questions presented in the application and attach all necessary supporting documentation.

  • Click the Submit Application button prior to 11:59PM (ET) on 04/16/2024.

  You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (https://usajobs.gov). There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed.
  To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at https://usajobs.gov. On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: http://www.usajobs.gov/Help/how-to/application/status/.

  Agency contact information

  Customer Care Center DEU HR

  Phone

  317-212-0454

  Email

  INDIANAPOLIS-IN.ZH.MBX.DEU-PROCESSING@MAIL.MIL

  Address

  Cybersecurity and Infrastructure Security Agency
  1616 Fort Myer Dr.
  Arlington, VA 22209
  US

  Next steps

  Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. We expect to make a job offer within 30-60 days after the deadline for applications. If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an in-person or phone panel interview. If you are selected, we will conduct a suitability/security background investigation.
  Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
  Notice to Applicants - The Cybersecurity and Infrastructure Security Agency (CISA) is subject to the provisions of the Fair Chance to Compete for Jobs Act of 2019. Unless excluded by law, all CISA hiring officials and agency representatives are statutorily prohibited from asking applicants to disclose their criminal history record information prior to receiving a conditional offer of employment. Applicants may submit a complaint, or any other information, to the CISA Office of the Chief Human Capital Officer Human Capital Policy and Programs Subdivision at email cisa.ochco.hcp@cisa.dhs.gov within 30 calendar days of the date of the alleged non-compliance by a CISA hiring manager or agency representative.
  Thank you for your interest in the Department of Homeland Security, Cybersecurity and Infrastructure Security Agency!

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

U.S. Citizens