Duties

MAJOR DUTIES AND RESPONSIBILITIES

In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.

• Provides bedside support to Navy and Coast Guard recovering service members (RSM) and their families/caregivers through minimizing delays and gaps in treatment or services. Obtains permission from RSMs to gather and exchange necessary information about the RSMs, family members, and caregivers in accordance with Privacy Act and Health Insurance Portability and Accountability Act (HIPAA) regulations.
• Conducts initial assessment of service member and family to identify any non-medical issues.
• Works alongside agencies and service providers to facilitate case coordination and information sharing. Helps the RSM, and family/caregiver make informed decisions.
• Coordinates with RSMs Parent Command and Casualty Assistance Calls Officers (CACO) to arrange invitational travel orders for family members, assisting with travel claims.
• Consults and collaborates with multidisciplinary teams during initial treatment phase and continuing throughout the continuum of care.
• Ensures that the RSMs, family, and caregivers have access to all medical and non-medical services including rehabilitation, education, employment-related programs, and disability benefits.
• Initiates referrals to Department of Defense (DoD)/Federal, State, and local Governments and non-governmental organizations, intervening when necessary to ensure delivery of services.
• Assists with Navy personnel specific issues such as orders, pay, housing, fitness reports/evaluations, awards and promotions, etc.
• Provides information and referral services on transitional and survivor assistance programs including VA benefits and entitlements, Social Security Administration (SSA) benefits and entitlements, Department of Labor (DOL) employment assistance, educational assistance, housing, relocation assistance, and coordination of family/caregiver travel.
• Ensures seamless transition of RSM and family/caregiver from military treatment facility (MTF) to VA or civilian healthcare systems, providing support and assistance in anticipation of challenges.
• Provides information and referrals as necessary for the RSM and family member/caregiver to make informed decisions regarding continuation on active duty. Documents RSM and family member/caregiver information in program's electronic database of record and prepares required reports.
• Responds to inquiries and provides information, guidance and assistance with information release approval from the Chain of Command.
• Submits all required documentation on assigned cases via the program's system of record. Provides reports and updates on cases are required.
• Provides program briefs and participates in public awareness efforts to educate the fleet on NWW.

Requirements

Conditions of Employment

• You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.
• Must provide proof of U.S. Citizenship or U.S. National.
• A valid State driver's license is required to operate motor vehicles.
• Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• You must be at least 18 years of age with a high school diploma or equivalent Unit.

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  • Resume

  • Completed OF 306 - Declaration for Federal Employment

  • Proof of Education (transcripts if qualifying based on education)

  • If claiming Veteran's Preference Page 4 of DD 214 is required, showing reason for discharge and re-entry codes

  • Military Spousal Preference (MSP) Form and Military Orders Including Page 2.

  • Last Personnel Action Report (PAR) or SF-50, if applicable.

  • Completed Questionnaire online.

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

  To begin the process, click on the Apply Online button to create an account or log in to your existing USAJOBS account.

  Agency contact information

  Navy Region Hawaii NAF HRO

  Phone

  (808) 422-3784

  Email

  CNRH_NAFHR@US.NAVY.MIL

  Address

  Joint Base Pearl Harbor Hickam
  620 Main Street
  Honolulu, HI 96818
  US

  Next steps

  Your application will be reviewed after the closing date of the announcement in which you have applied. The recruitment process takes an average of 2-3 weeks from closing date. Applicants who do not meet the above requirements or do not submit all required forms may not be considered. Due to the volume of applications received, Due to the volume of applications received, applicants may not be notified of non-selection. Management also reserves the right to cancel the vacancy announcement at any time during the recruitment process.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents