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Administrative Support Assistant (OA)
$45k-56k (estimate)
Full Time 2 Months Ago
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US BUREAU RECLAMATION is Hiring an Administrative Support Assistant (OA) Near Oklahoma, OK

Duties

  • Serve as Area Office receptionist; route and screen incoming calls, record messages, provide administrative and technical information to callers, refers visitors to the appropriate staff.
  • Process all incoming/outgoing mail received at the Area Office; assist staff in interpreting instructions and establishing follow-up action of incoming correspondence, utilize electronic filing system to organize correspondence records.
  • Serve as meeting recorder for staff meetings and consultations; record minutes, prepare and maintain lists of assignments made during staff meetings.
  • Review outgoing correspondence for completeness, accuracy, conformance to style and format policies and free of grammatical and spelling errors.
  • Utilize several types of software to create mailing lists, develop tracking spreadsheets, presentations, and maintain files and records.

Requirements

Conditions of Employment

You must be a U.S. Citizen or U.S. National.
You must be suitable for federal employment, determined by a background investigation.
You must submit a resume and supporting documentation (see Required Documents).
You must submit eligibility documents for veterans consideration (see Required Documents).
You must meet any minimum education and/or experience requirements (see Qualifications).
You must maintain a valid State Driver's License at all times as the position requires operation of government vehicles on government and public roads. Failure to maintain a valid State Driver's License at all times will result in removal from the position.

Qualifications

In order to be rated as qualified for this position, the HR Office must be able to determine that you meet the specialized experience requirement - this information must be clearly supported in the resume.

GS-06:
Specialized Experience: One (1) full year of specialized experience equivalent in responsibility and scope to the GS-05 level; or its non-Federal equivalent that includes experience performing receptionist duties such as routing phone calls; reviewing outgoing correspondence for grammatical and spelling accuracy and adherence to format policies; maintaining electronic records; and providing sound customer service and support to internal and external customers.

This position requires a qualified typist who can type at least 40 words per minute.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must meet all Eligibility and Qualification requirements, including any selective placement factors if applicable, by 04/01/2024.

Education

This position does not allow substituting education for experience.

Additional information

You may be required to serve an initial probationary period. Current, permanent Federal employees who are selected from this announcement may be required to serve a probationary period.

Reclamation has determined that the duties of this position are suitable for telework and you may be allowed to telework with supervisory approval.

If otherwise eligible and qualified, you may request consideration for a Superior Qualifications Appointment. For information, visit: OPM Fact Sheet.

DOI uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including applicant rights and responsibilities, please visit https://www.e-verify.gov/

This position is designated as a LOW RISK position. It requires a fully completed and favorably adjudicated SF85 Background Investigation (T1 or equivalent) that is current (within the last 5 years). This is a condition of employment.

Male applicants born after December 31, 1959 must certify registration with the Selective Service System or that the applicant is exempt from having to do so under the Selective Service Law. Go to: https://www.sss.gov

This is a non-bargaining unit position.

Additional vacancies may be filled using this job announcement.

Applicants who apply under this job opportunity announcement agree to have their application, associated documents and applicable personal information shared with other Bureaus/Offices within the Department of the Interior (DOI) who have vacancies with the same occupational series, grade, full performance level and in the same geographic location(s). Applying to this announcement does not replace the need to apply to other job opportunity announcements for which you wish to receive consideration. You may choose to opt in of having your information shared with other agencies when applying for this position. If an agency requests a copy of a certificate you are on, you will be notified.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Category rating and selection procedures will be used to evaluate applications from this announcement. If an applicant meets the basic qualification requirements, his/her on-line responses to the vacancy assessment questionnaire will be used to determine the quality and extent of his/her experience, education, training, etc., for placement in one of the following categories: 1) Best Qualified and 2) Qualified. Qualified candidates will be assigned a numerical score on a scale of 70-100. The Category Rating Process does not add veterans' preference points or apply the "rule of three" but protects the rights of Veterans by placing them ahead of non-preference eligibles within each quality category. Veterans' preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent will be listed in the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher). The assessment questionnaire will take approximately 30 minutes to complete.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide to the application questionnaire, and the result of the additional assessments required for this position. You will be assessed on the following Competencies (knowledge, skills, abilities, and other characteristics):

  • Customer Service (Clerical/Technical)
  • Information Management
  • Writing
In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of additional assessment(s), including a SME Resume Review. These assessments measure the critical competencies listed above that are required to successfully perform the job.

Resumes for minimally qualified applicants will be reviewed by a panel of Subject Matter Experts and scored based on the competencies or job elements listed above. Best qualified applicants will be forwarded to the Selecting Official for consideration.

The application questionnaire can be previewed here: https://apply.usastaffing.gov/ViewQuestionnaire/12356341

Your answers will be verified against information provided in your resume. Your resume must clearly support the responses to all the questions by addressing experience, education, and/or training relevant to this position. You must make a fair and accurate assessment of your qualifications. If a determination is made that you have rated yourself higher than what is apparent in the description of your experience, competencies, skills, and/or education/training (or that your resume/application is incomplete), you could be rated ineligible or your score could be lowered.
  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    Please submit the supporting documents outlined below applicable to your claimed eligibility status and the position and grade to which you are applying. Failing to submit required documents will result in non-consideration due to an incomplete application package.

    RESUME: You must submit a resume that demonstrates how skills and experiences through job duties meet the qualifications and requirements listed in the job announcement to be considered for the job. Each job experience must include dates of employment including start and end dates (month and year), work schedule (full-time or part-time), and hours worked per week. For more information, click here.

    VETERANS: If you are entitled to veterans' preference, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. If claiming disability preference, you must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15. For more information, click here.

    CAREER TRANSITION PROGRAMS: Permanent Federal employees who are surplus, displaced, or involuntarily separated. You must submit a copy of their most recent performance appraisal, proof of eligibility, and most current SF-50 noting position, grade level, and duty location with their application. To be considered under CTAP/ICTAP, you must be well-qualified (i.e., meet the minimum qualification requirements, including selective factors, education and experience requirements) and score at least 85.0 on the assessment questionnaire as established, and be able to perform the duties of the position upon entry. For more information, click here.

  • How to Apply

    Applications (resume, assessment questionnaire, and supporting documentation) for this vacancy MUST be received online BEFORE midnight Eastern Time (Washington, DC time) on 04/01/2024. To apply, click the blue APPLY ONLINE button at the top of the page.

    Do not submit photographs with the application package. Documents with photographs may not be seen by hiring officials - applicant must remove any images from badges, licenses, etc.

    Agency contact information

    BOR MB-ART Human Resources Office

    Phone

    406-247-7696

    Fax

    406-247-7875

    Email

    gphireme@usbr.gov

    Address
    Oklahoma-Texas Area Office
    Bureau of Reclamation
    5316 Hwy 290 W., Ste 110
    Austin, TX 78735
    US

    Next steps

    Upon successful submission of the application packet, applicants will receive a confirmation email from USAJOBS. If this email confirmation is not received by the applicant, the application has not yet been accepted by the system.

    After all application packages have been received, resumes and supporting document(s) will be reviewed to ensure applicants meet the basic qualification requirements. Each applicant who meets the basic qualifications will be further evaluated on the information provided in the resume, application questionnaire, and other assessment criteria identified in the "How You Will Be Evaluated" section above. Best-qualified applicants will be referred to the selecting official. After making a tentative job offer, a suitability and/or security background investigation will be conducted. A final job offer is typically made within 40 days after the deadline for applications. Applicants should monitor their status for positions with the Bureau of Reclamation by regularly checking their public status notifications in the USAJOBS profile.

  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

Please submit the supporting documents outlined below applicable to your claimed eligibility status and the position and grade to which you are applying. Failing to submit required documents will result in non-consideration due to an incomplete application package.

RESUME: You must submit a resume that demonstrates how skills and experiences through job duties meet the qualifications and requirements listed in the job announcement to be considered for the job. Each job experience must include dates of employment including start and end dates (month and year), work schedule (full-time or part-time), and hours worked per week. For more information, click here.

VETERANS: If you are entitled to veterans' preference, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. If claiming disability preference, you must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15. For more information, click here.

CAREER TRANSITION PROGRAMS: Permanent Federal employees who are surplus, displaced, or involuntarily separated. You must submit a copy of their most recent performance appraisal, proof of eligibility, and most current SF-50 noting position, grade level, and duty location with their application. To be considered under CTAP/ICTAP, you must be well-qualified (i.e., meet the minimum qualification requirements, including selective factors, education and experience requirements) and score at least 85.0 on the assessment questionnaire as established, and be able to perform the duties of the position upon entry. For more information, click here.

Help

This job is open to

  • Career transition (CTAP, ICTAP, RPL)

    Federal employees who meet the definition of a "surplus" or "displaced" employee.

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

U.S. Citizens and U.S. Nationals

Job Summary

JOB TYPE

Full Time

SALARY

$45k-56k (estimate)

POST DATE

03/24/2024

EXPIRATION DATE

07/19/2024

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