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US Army Installation Management Command
Destin, FL | Full Time
$25k-33k (estimate)
3 Months Ago
Hotel Desk Clerk NF-01
$25k-33k (estimate)
Full Time 3 Months Ago
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US Army Installation Management Command is Hiring a Hotel Desk Clerk NF-01 Near Destin, FL

Duties

  • Makes reservations for incoming guests based on room availability. Interviews incoming guests to determine room assignment. Assists clientele in the completion of required forms and registration cards.
  • Answers questions pertaining to rules and regulations governing the assignment and use of quarters; issues room keys. Provides statement of non-availability when applicable. Posts registration information on the registration card.
  • Orients guests concerning use of facilities and equipment, and other facilities available on post. Answers billing questions and concerns. Assists or arranges transportation.
  • Computes charges for guests checking out, receives payments and room keys; renders receipts. At end of shift, accounts for and secures cash. Performs other duties as assigned.

Requirements

Conditions of Employment

  • Direct Deposit and Social Security Card is required.
  • Meet qualification/eligibility/background requirements for this position.
  • A one year probationary period may be required
  • Satisfactorily complete an employment verification (E-Verify) check.
  • Males born after 31 December 1959 must be registered or exempt from Selective Service, visit: www.sss.gov.
  • Position, duty hours, location and/or activity are subject to change based on mission requirements.
  • Work hours may involve weekend, weekdays, holidays and night duty.
  • Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigation.
  • Employee may be required to stand for extended periods of time.

Qualifications

**The information provided on your resume MUST clearly reflect ALL knowledge and experience listed under the minimum qualifications. You will be rated based solely from the information provided within your resume. Assumptions will not be made regarding your experience and the duties performed.**
Minimum Qualifications:
  • Ability to add, subtract, multiply and divide at the level necessary to complete required reports and use a computer for work processing or data entry.
  • Good verbal communication and customer service skills.
Highly Preferred Criteria:
  • One-year hotel front desk experience is preferred.
  • Willing and able to work a rotating schedule to include days, nights, weekends and holidays.

Education

This job does not have an education qualification requirement.

Additional information

Area of Consideration:

  • The Area of Consideration for this vacancy announcement is worldwide. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)
Manual Applications:
  • If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 3:00 pm EST on 03/04/2024 in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating.
PCS Costs
  • Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest.
Pay-Band (NF or CY) Allowances and Differentials
  • This is a pay-banded position.
  • Sunday premium pay may be authorized by the Garrison Commander. If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay. When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday).
  • Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600.
Incentives and Bonuses
  • Incentives will not be paid
Non-Foreign Overseas Allowances
  • Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid.
Please check out our Applicant Information Kit:
  • It contains additional information applicants may find useful when applying for our jobs. (To view the kit, click or copy and paste this URL: https://publicfileshare.chra.army.mil/Applicants/NAF Applicant Information Kit.pdf ).
Other:
  • Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.
  • Applications are valid for 90 days after submission date. Applicants will be referred to selecting officials as additional vacancies occur.
  • Benefits

    Review our benefits

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated on the following competencies: Minimum Qualifications, Assessment Questionnaire, Conditions of Employment, Highly Preferred Criteria, and Integrity Certification.
Applicants can claim the following eligibilities:

  • NAF Preference - Involuntarily Separated From the Military
  • NAF Preference - Spouse Employment Preference (SEP)
  • NAF Priority Consideration - Business Based Action
  • NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF)
  • NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE)
  • NAF Priority Consideration - Outside Applicant Veteran (OAV)
  • NAF Priority Consideration - Parent of a Veteran (OAV)
  • NAF Priority Consideration - Spouse/Widow(er) of a Veteran (OAV)
  • Benefits

    Review our benefits

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    The following documents must be submitted with your application:

    • Resume
    The below items are accepted and will be needed to support a qualification and/or a claimed priority/preference:
    • Cover Letter
    • DD-214/ Statement of Service
    • If claiming Spouse Employment Preference (SEP) submit a copy of your marriage certificate along with the Military PCS Orders in order to receive consideration for SEP.
    • PCS Orders
    • Professional Certification
    • Separation Notice (RIF)
    • DA Form 3434
    • SF-50/ Notification of Personnel Action
    • Transcripts
    **Note to applicants: If you are looking to claim any preference or consideration, please ensure that your supporting documents are uploaded with your application for validation.**
  • How to Apply

    You may submit your application package using one of the two methods identified below:

    • Electronically: (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (VIN): 12298608. Announcement closes at 11:59 PM Eastern Time on the closing date listed on this announcement.
    • Manually: Please refer to the "Additional Information" section of this announcement for instructions.

    Agency contact information

    Sonja Jefferis

    Email

    SONJA.M.JEFFERIS.NAF@army.MIL

    Address
    EA-NAF-W6CRAA US ARMY GARRISON FT MOORE
    DO NOT MAIL
    Fort Moore, GA 31905
    US

    Next steps

    Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!

  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

The following documents must be submitted with your application:

  • Resume
The below items are accepted and will be needed to support a qualification and/or a claimed priority/preference:
  • Cover Letter
  • DD-214/ Statement of Service
  • If claiming Spouse Employment Preference (SEP) submit a copy of your marriage certificate along with the Military PCS Orders in order to receive consideration for SEP.
  • PCS Orders
  • Professional Certification
  • Separation Notice (RIF)
  • DA Form 3434
  • SF-50/ Notification of Personnel Action
  • Transcripts
**Note to applicants: If you are looking to claim any preference or consideration, please ensure that your supporting documents are uploaded with your application for validation.**
Help

This job is open to

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

Job Summary

JOB TYPE

Full Time

SALARY

$25k-33k (estimate)

POST DATE

02/02/2024

EXPIRATION DATE

05/27/2024

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