JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. The Quality/HSSE Manager will have a primary function of ensuring that the Account’s Quality & Compliance (QC) and Health, Safety & Environmental (HSE) programs are properly developed, implemented, maintained, and continuously improved as per regulations, contractual and procedural requirements. The person must have a strong background, working in similar role(s), in quality, HSSE and regulatory requirements for FDA regulated manufacturing facility for facilities, engineering and maintenance perspective. The role will strive towards regulatory, procedural, and contractual compliance ensuring Audit Readiness status across the account. This person will collaborate with the account’s team to ensure effective participation in, and adherence to the QC and HSE programs driving towards a higher level of service as well as achieving expected key performance metrics, as stipulated in both Client and Third Party Vendor contracts. In this capacity, the Quality/HSSE Manager will also be accountable to provide guidance, identify the resources and equipment necessary to implement applicable management systems and compliance programs related to JLL scope of work at the Client locations. The Quality/HSSE Manager will advise the JLL management team on issues, assist with the evaluation of potential non-conformance, hazardous situations and environmental impacts, participate in investigations, identify Corrective and Preventive Actions (CAPAs) and ensure JLL is compliant with all regulatory and Client requirements. The Quality/HSSE Manager must also have a strong commitment to safety, quality assurance, and a willingness to help develop and sustain the necessary required cultures across the account. Must be self-motivated, detail oriented, comfortable working in a dynamic team environment with minimal supervision. Essential Functions: Quality and Compliance: Develop, implement, support, and manage quality programs ensuring that program deliveries meet or exceed expectations. Build successful relationships within account’s personnel and other client personnel to promote confidence, forward planning, and best practices. Provide management and leadership for the design, development, implementation and sustainability of the account’s quality and compliance programs. Collaborate with account wide team and proactively share and reapply all learnings, successes, and best practices. Provides management/information to JLL third-parties, account staff and service providers as required to ensure that quality assurance expectations and changes to industry regulations are communicated and followed. Responsible for supporting and managing the account’s quality programs (i.e., non-conformance investigations, CAPAs, training compliance, vendor qualifications, third-party quality agreements, external audits, self-assessments, document management, GxP change control, etc.) that ensures that the work conducted by the Facilities team, and its subcontractors, perform the work in full accordance with applicable SOP’s, industry regulations, current practices, and contractual requirements. Management of the GxP third-party vendors’ compliance program (e.g., qualification, agreements, audits, performances, etc.) Development and review of trend analysis reports related to the facility scope of work. Maintain all infrastructure and compliance documentation for the facility for the purpose of maintaining regulatory compliance with Contractual, Procedural, Federal, State or Local law requirements. Seeks to continuously improve quality processes, systems, and overall client satisfaction. Interface with the client’s quality personnel to ensure that all the client’s requirements are followed, and that the work performed by the team is documented and recorded in the proper fashion. Develops and submit periodic account status reports related to its Quality Programs Supervise, mentor, develop and train peers and direct report team members, when applicable Ensure that JLL’s Life Sciences Quality Management System is properly implemented and consistently met, including all ISO 9001:2015 requirements. Actively collaborate with the Life Sciences Quality Council Any other duties and tasks as deemed necessary. Health, Safety and Environmental: Provide leadership and support the development and implementation of HSSE management systems and compliance programs at Client sites. Team with JLL Site Team and the Life Sciences HSSE team to establish HSSE performance goals and review performance against those goals. Ensure the tracking and reporting of HSSE metrics and measure performance against key performance indicators. Establish necessary plans to meet or exceed key performance indicators. Direct the implementation of HSSE Committees suitable to the site’s needs. Evaluate hazards with respect to JLL scope on client sites for safety, health, and environmental risks. Implement HSSE qualification program to manage JLL service partners working at Client locations and under the JLL scope of work. Ensure activities related to the management of Hazardous Waste and Dangerous Good shipments are compliant, where applicable. Identify training requirements and coordinate training sessions for HSSE regulatory and Client training requirements. Ensure required records are available according regulatory, client and JLL requirements. Ensure HSSE policies and procedures are developed, updated, implemented, and followed. Assist the JLL Site Team in the accident investigation and communication process including the identification of root causes. Implement training and tools necessary to ensure that reports on HSSE incidents and performance are submitted on a timely basis, and that corrective actions are taken. Assist account personnel on projects related to areas of responsibility. Maintain liaison with client HSSE organization to ensure that HSSE problems are identified, and solutions coordinated. Maintain a collaborative partnership with Client HSSE organization. Drive the implementation of programs and initiatives necessary to foster a strong HSSE culture. Expertise in the management of high risk work is required. Key Interactions: Internal: JLL Site Facility Management, JLL Site Team, Chief Engineers, Technicians, JLL Risk Management Client: Client HSSE Team and Facilities Management at the Site External: JLL Service Partners Qualifications: Bachelor of Science/Engineering degree is desired with a minimum of eight (8) years of experience in combined HSSE and Quality Assurance fields, preferably within the life sciences industry facility operations. Strong related experience in lieu of degree may be acceptable. EIT or PE a plus Knowledge of Quality Assurance techniques such as non-conformance investigations, RCAs, CAPAs, audit programs, vendor qualification, and quality management systems (QMS) Broad knowledge of Environmental, Occupational Health, and Safety regulations Thorough understanding of cGxP’s as they relate to the facilities, utilities, equipment, and laboratories supporting manufacturing activities of drug products. Success working with subcontractors/vendors supporting mutual quality and safety objectives. PC skills, proficient in all MSOffice applications, in particular Excel, Word, PowerPoint Oral and written communication skills including the ability communicate to all levels of management and will interface with a diverse customer base including technical and non-technical personnel. Spanish and English a plus. Ability to prepare and analyze technical incidents/reports for the purpose of ensuring compliance with regulations, procedures, and contractual responsibilities. Proven record of excellent internal and external customer service experience Ability to drive and inspect both outdoor and indoor areas to observe compliance with established programs. Must be able to travel up to 20% of the time. Estimated compensation for this position is: 110,000.00 – 130,000.00 USD per year The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data. Location: On-site –San Diego, CA If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Flexible and Remote Work Arrangements may be available About JLL – For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.