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Program Specialist
$75k-96k (estimate)
Full Time 1 Week Ago
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US Administration for Children and Families is Hiring a Program Specialist Near Denver, CO

Duties

WHAT YOU'LL BE DOING DAY TO DAY
As a Program Specialist, you will use your knowledge and experience to optimize business results and customer experience by:

  • Developing, initiating, coordinating, and managing internal procedures relating to cross-cutting activities including regional implementation strategies, analysis of program data, workload control and mechanisms for reporting on program activities, trends and issues.
  • Developing recommendations for modifying, revising, or implementing procedures to improve the effectiveness and efficiency of program operations.
  • Participating in meetings with senior analysts and managers in developing strategies to improve collaborations.
  • Developing recommendations for implementing new strategies or initiatives that include performance-based outcomes.
  • Serving as project leader on special short-term projects and cross-cutting initiatives.

Requirements

Conditions of Employment

  • U.S. Citizenship required
  • Males born after December 31, 1959 must be registered or exempt from Selective Service - http://www.sss.gov
  • Suitable for federal employment
  • Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. All information concerning qualifications is subject to investigation.
  • Documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System.
  • All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.
  • All qualification requirements must be met by the closing date.
  • Financial disclosure statement may be required.
  • Probationary (or trial) period may be required.
  • Current government employees and government contractors will be granted provisional suitability and will onboard in an expedited manner.
  • Once on board, continued employment will be based on the applicant's successful completion of a background security investigation and favorable adjudication.

Qualifications

WHAT WE ARE LOOKING FOR
Basic Qualifications
You must meet one of the items listed below (A, B, or C):
A. Possess a degree in behavioral or social science; or related disciplines appropriate to the position (Must provide transcripts).
B. Possess a combination of education and experience - that provided you with the knowledge of one or more of the behavioral or social sciences equivalent to a major in the field (Must provide transcript).
C. Possess four years of appropriate experience that demonstrates acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
AND
Minimum Qualifications
You must have one year specialized experience to perform successfully the duties of the position. To be creditable, specialized experience must have been equivalent to at least the GS-12 grade level in the Federal service performing at least three (3) of the following:
  • Conducting and evaluating research related to employment and training programs and their intersections with other social service programs.
  • Participating in committees and working groups related to employment and training and economic mobility.
  • Conducting research activities including surveys, interviews, and case studies to inform decisions about policy development related to workforce employment and training programs.
  • Preparing written material to support and promote program initiatives and priorities.
Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume.
Do not copy and paste the duties, specialized experience, or occupational application questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above.
Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited.
OPM Qualification General Policies Website

Education

Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov.
Note: Applications can be accepted from students who expect to complete qualifying education within 9 months from the date of application. Education was completed successfully before the applicant can be appointed.

Additional information

THINGS YOU NEED TO KNOW
Incentives may be authorized; however, this is contingent upon multiple factors, including funds availability. If authorized, certain incentives may require you to sign a service agreement to remain in the Federal government for a period of up to 3 years. Note: This statement does not imply nor guarantee an incentive will be offered and paid. Incentives may include the following: moving expenses, recruitment or relocation incentive; student loan repayment, superior qualifications appointment, creditable service for annual leave for prior non-federal work experience or prior uniformed military service, etc.
Bargaining Unit Position: YES
Research position: NO
Drug Screening Required: NO
Veterans' Preference - https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/veterans/
Career Transition Assistance Program/Interagency Career Transition Assistance Program (CTAP/ICTAP): For information on how to apply as an CTAP/ICTAP eligible see http://opm.gov/rif/employee_guides/career_transition.asp#ictap. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85.0 or above on the rating criteria for this position.
Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office.
USA Hire Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the location identified in this announcement. By applying, you agree to have your application shared with any interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS.
In accordance with Executive Order 12564 of September 14, 1986, The Department of Health and Human Services (HHS) is A Drug-Free Federal Workplace. The use of illegal drugs, on or off duty, by Federal employees is inconsistent not only with the law-abiding behavior expected of all citizens, but also with the special trust placed in such employees as servants of the public.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.
Please follow all instructions carefully. Errors or omissions may affect your eligibility. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
Category rating procedures will be used to rate and rank candidates. The category assignment is a measure of the degree in which your background matches the competencies required for this position. Qualified candidates will be ranked into one of three categories:

  • Best Qualified - Applicants who have experience that is almost identical to those required by the position.
  • Well Qualified - Applicants who have experience that is very similar to those required by the position.
  • Qualified - Applicants who meet minimum qualification requirements, but do not identify any additional qualifying experience or skill.
Candidates in the highest category will be referred to the hiring agency.
The Category Rating Process does not add veterans' preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher). Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
    • Attention to Detail
    • Flexibility
    • Integrity/Honesty
    • Interpersonal Skills
    • Learning
    • Partnering
    • Project Management
    • Reading Comprehension
    • Self-Management
    • Stress Tolerance
    • Teamwork
    • Technical Credibility
    • Writing
To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12393213
  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    Submission of a resume alone IS NOT a complete application. You must provide a complete online Application Package which includes:

    • Your Resume: You are encouraged to use the USAJobs online resume builder to ensure that all required information is in your resume. Your resumemust clearly articulate how your skills and experiences align to the criteria defined in the qualifications section of this announcement and it must support your responses to the application questionnaire. For each position you must describe your duties, accomplishments, related skills, and responsibilities. Your resume must also include the day, month, and year that you began and ended for each position held. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Not providing this information may result in the lowering of your assessment score or an ineligible rating. For resume writing guidance, please visit the USAJobs Resource Center or view their video tutorial.For Most Effective Resumes Tips visit: https://help.usajobs.gov/index.php/Most_Effective_Resumes.
    • A complete Application Questionnaire (https://apply.usastaffing.gov/ViewQuestionnaire/12393213)
    • Other required supporting documents.
    Other Supporting Documents: (Only Submit if applicable to you.)
    • College transcript (if qualifying all or in part based on your education)
    • Veterans' Preference documentation:
      • Discharged Veterans: If you are claiming 5 point preference, you must submit a copy of your DD Form 214, Certificate of Release or Discharge from the armed forces that supports dates of service and discharge status; if claiming 10 point preference, an application for 10-Point Veterans Preference (SF-15) and an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference.
      • Active Duty Members: Under the VOW (Veterans Opportunity to Work) to Hire Heroes Act of 2011, if claiming 5 point preference, submit written documentation from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted with your application package.
    • CTAP/ICTAP Documentation
      • A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
      • A copy of your SF-50 "Notification of Personnel Action'', documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc.;
      • A copy of your latest performance appraisal including your rating; and
      • Any documentation from your agency that shows your current promotion potential.
    For Résumé Tips visit: https://www.youtube.com/watch?v=8YX7o1PBoFk
    For Application Tips visit: https://www.youtube.com/watch?v=bqYkibnuiJU
    For additional information about USAJOBS visit the Help Center: https://www.usajobs.gov/Help/
    You are not required to submit official documents at this time; copies are sufficient. Official documentation will be requested upon selection.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • How to Apply

    To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.
    • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
    • Click the Submit My Answers button to submit your application package.
    *It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

    ADDITIONAL USA HIRE INSTRUCTIONS: 1. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. 2. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. 3. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. 4. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. 5. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_Assessments
    To verify your application is complete, log into your USAJOBS account at https://my.usajobs.gov/Account/Login, select the Application Status link, and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
    To return to an incomplete application, log into your USAJOBS account at https://my.usajobs.gov/Account/Login and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
    The complete Application Package must be submitted by 11:59 PM (EST) on 05/19/2024.
    To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
    To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/howto/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

    Agency contact information

    SROC Help Desk

    Phone

    -

    Email

    SROCHelpDesk@hhs.gov

    Address
    Administration for Children and Families
    330 C St SW
    Washington, DC 20201
    US

    Next steps

    Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. The best qualified candidates will be referred to the hiring manager for further consideration and possible interview. We expect to make a selection within 45 days of the closing date of this announcement.
    You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed (generally 4-6 weeks).
    You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans' preference, disability, etc.).
    HHS has a Critical Preparedness and Response Mission: we protect the American people from health threats, research emerging diseases, and mobilize public health programs with domestic and international partners. HHS' 24/7 Secretary's Operations Center (SOC) unites highly trained experts, well established processes, and state-of-the-art technology to coordinate resources and information as HHS responds to emergencies worldwide.
    Every HHS employee has a role in supporting public health emergency management, whether through voluntary temporary assignments to emergency responses or sustaining other HHS programs and activities while colleagues respond.
    In addition to their everyday work, HHS offers employees the opportunity to contribute their unique skills through voluntary temporary assignments to humanitarian emergencies or Departmental priorities countering new and emerging health, safety, and security threats.

  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Criminal history inquiries
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

Submission of a resume alone IS NOT a complete application. You must provide a complete online Application Package which includes:

  • Your Resume: You are encouraged to use the USAJobs online resume builder to ensure that all required information is in your resume. Your resumemust clearly articulate how your skills and experiences align to the criteria defined in the qualifications section of this announcement and it must support your responses to the application questionnaire. For each position you must describe your duties, accomplishments, related skills, and responsibilities. Your resume must also include the day, month, and year that you began and ended for each position held. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Not providing this information may result in the lowering of your assessment score or an ineligible rating. For resume writing guidance, please visit the USAJobs Resource Center or view their video tutorial.For Most Effective Resumes Tips visit: https://help.usajobs.gov/index.php/Most_Effective_Resumes.
  • A complete Application Questionnaire (https://apply.usastaffing.gov/ViewQuestionnaire/12393213)
  • Other required supporting documents.
Other Supporting Documents: (Only Submit if applicable to you.)
  • College transcript (if qualifying all or in part based on your education)
  • Veterans' Preference documentation:
    • Discharged Veterans: If you are claiming 5 point preference, you must submit a copy of your DD Form 214, Certificate of Release or Discharge from the armed forces that supports dates of service and discharge status; if claiming 10 point preference, an application for 10-Point Veterans Preference (SF-15) and an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference.
    • Active Duty Members: Under the VOW (Veterans Opportunity to Work) to Hire Heroes Act of 2011, if claiming 5 point preference, submit written documentation from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted with your application package.
  • CTAP/ICTAP Documentation
    • A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
    • A copy of your SF-50 "Notification of Personnel Action'', documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc.;
    • A copy of your latest performance appraisal including your rating; and
    • Any documentation from your agency that shows your current promotion potential.
For Résumé Tips visit: https://www.youtube.com/watch?v=8YX7o1PBoFk
For Application Tips visit: https://www.youtube.com/watch?v=bqYkibnuiJU
For additional information about USAJOBS visit the Help Center: https://www.usajobs.gov/Help/
You are not required to submit official documents at this time; copies are sufficient. Official documentation will be requested upon selection.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help

This job is open to

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.

  • Career transition (CTAP, ICTAP, RPL)

    Federal employees who meet the definition of a "surplus" or "displaced" employee.

Job Summary

JOB TYPE

Full Time

SALARY

$75k-96k (estimate)

POST DATE

05/18/2024

EXPIRATION DATE

07/17/2024

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The following is the career advancement route for Program Specialist positions, which can be used as a reference in future career path planning. As a Program Specialist, it can be promoted into senior positions as a Leadership Development & Planning Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Program Specialist. You can explore the career advancement for a Program Specialist below and select your interested title to get hiring information.

Vestas
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If you are interested in becoming a Program Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Program Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Program Specialist job description and responsibilities

During the product development process, the program specialist will know the right time to strategically bring together the marketing, sales, and product teams to discuss the best way to handle the launch.

01/21/2022: Rochester, NY

Managed and maintained high volume of data related to technical operations for daily transactions of Agents, Agency Development Specialist and Sales Executives.

02/05/2022: Winston Salem, NC

Oversees and administers all facets of the day-to-day operations of the various programs and activities related to the position.

02/28/2022: Clearwater, FL

Program specialists also perform demonstrations for customers, staff, and other stakeholders and help develop business contracts.

12/20/2021: Washington, DC

Responsible for the development, organization, and planning of technical program content for ECS meetings (biannual, satellite, and other sponsored events).

01/29/2022: Passaic, NJ

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Program Specialist jobs

Confer with staff of employee assistance program regarding progress and evaluation of current programs proposals for developing new programs.

02/20/2022: Altus, OK

Communicat, coordinates and monitors the scheduling, pricing, and technical performance of company programs constantly.

12/23/2021: Jamestown, NY

Create a social media strategy to develop new business and expands product line.

01/25/2022: Fort Lauderdale, FL

Proper product documentation and reporting.

01/06/2022: Corpus Christi, TX

Don't hesitate to make recommendations to improve process efficiency and alleviate process inaccuracy and duplication.

01/16/2022: Chattanooga, TN

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