Urgent Team is looking for experienced Front Desk Assistants to join our team at Washington Regional Urgent Care in Rogers, AR. The ideal candidate will have a minimum of one year of experience performing Front Desk tasks (patient check-in, insurance verification, etc.) in a healthcare setting.

For our full-time positions, we offer a comprehensive benefits package, competitive hourly wages, flexible scheduling, and more! Twelve hour shifts and rotating weekends are required. PRN opportunities are also available.

The Front Desk Assistant will be responsible for greeting patients, activating patient files and providing support to patients and medical staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.

• Welcome all patients and visitors by greeting them in person, answer inquires and direct them through the registration process.
• Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks.
• Check in and discharge patients, assist clinical staff and close the office at the end of each shift.
• Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets.
• Maintain a neat and clean work environment and professional appearance.
• Adhere to all relevant health and safety procedures.

BENEFITS
Our full-time, benefit-eligible team members are offered comprehensive benefits that help support their health and financial goals. Options may include: Medical, Dental, and Vision coverage; Company-paid life insurance, as well as additional voluntary coverage; Disability coverage; Flexible Spending Account; Healthcare Reimbursement or Healthcare Savings Account; 401K plan with company contribution; Paid Time Off; Holiday Pay; Continuing Education Reimbursement; No-Cost Office Visits and generous discounts on some billable services