Job Summary
Oversee shifts which include: daily decision making, scheduling changes, planning while upholding standards, product quality and cleanliness

Essential Duties
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas
• Ensure compliance with operational standards, company policies, federal/state/local laws and ordinances
• Provide direction to employees regarding operational and procedures issues
• Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured
• Aid managers in conducting orientation and oversee the training of new employees
• Follow all cash management and cash register policies and ensure proper cash management practices are followed by shift team. Assist management in overseeing cash drawers, cash collection, and reconciliation
• Maintain a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness
• Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests

Qualifications

• No previous restaurant experience required but is preferred. On the job training will be provided.
• Must be a team player and demonstrate organizational skills.
• Must have excellent interpersonal skills and confidence.
• Excellent verbal and telephone skills to be able to communicate clearly and effectively with our guests.
• Must have exceptional grooming habits.
• Ability to work in a fast paced environment.
• Be flexible and willing to assist as needed to ensure all restaurant standards are met
• Honesty and Integrity
• Be able to work in a standing position for long periods of time (up to 8hours).
• Be able to lift, reach, bend and stoop.
• WEEKEND AVAILABILITY IS REQUIRED.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Urban Outfitters, Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.