4 Drop In Center Case Manager Jobs in Denver, CO
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Drop In Center Case Manager
$80k-96k (estimate)
Full Time | Social & Legal Services
4 Months Ago
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URBAN PEAK is Hiring a Drop In Center Case Manager Near Denver, CO
Job Summary:
Under the supervision a member of the leadership team the Drop In Center Case Manager will be responsible for providing supervision of the youth both on-site and at off-site activities, case management, group facilitation, youth assessments, crisis phone counseling, client data collection, documentation, file maintenance, reporting maintenance issues and ensuring that the program is facilitated in a manner that meets Urban Peak’s mission. Case Managers will work with youth at either the shelter or a housing program. Urban Peak serves a wide variety of youth in shelter and/or housing that are experiencing homelessness. The continuum of need ranges from high functioning youth to youth with severe behavioral health concerns. This position will ensure that interactions, interventions, and environments at Urban Peak are trauma informed and emphasize the physical and emotional safety of youth and staff.
Who You Are:
- High school diploma or equivalent with a minimum of five (5) years full-time of experience working high-risk youth, OR a bachelor’s degree in human services or a related field AND a minimum of three (3) years of experience working with youth, OR A Master’s Degree in social work, psychology or a related field AND minimum of two (2) years of experience working with youth
- Lived experience reflective of the youth we serve encouraged but not required.
- The ability to connect well, work effectively and communicate in a culturally responsive manner with a diverse youth population.
- An understanding of trauma informed interactions and/or a willingness to learn and adopt this approach.
- Ability to handle multiple tasks and to assess and change priorities based upon agency and client needs.
- Data collection and the ability to maintain accurate and thorough client files and HMIS database.
- Skill in operating office equipment, such as computers, software (e.g., Microsoft Word, Excel, and PowerPoint; email) and telephones.
- Skilled in oral and written communications; negotiating and mediating, particularly in sensitive situations.
- Able to make sound decisions, using available information while maintaining appropriate confidentiality.
- Able to function as a member of an interdisciplinary team and work with collaborating agencies.
- Able to manage tasks and activities in an environment that sometimes includes interpersonal conflict and chaos.
- Team-oriented and able to coordinate with various departments and staff.
- QMAP certified or eligible for QMAP certification.
- Understand the provision of and commitment to trauma informed care.
- Ability to be insurable as a driver on Urban Peak’s auto liability policy to transport youth using an Urban Peak vehicle and an approved personal vehicle.
- Ability to pass both federal and state background checks and a pre-employment TB screening.
- Ability to work autonomously at off-site housing.
- Experience with transitional housing programs preferred.
- CAC II certification preferred.
What You Will Do:
- Meet with assigned youth to obtain history and complete assessments.
- Provide personal interest and attention to each youth, remaining sensitive to the objective of supporting each youth in social, emotional, and intellectual development.
- Provide guidance to youth that is based in the principles of trauma informed care and positive youth development.
- Assists youth and other involved persons in facilitating safe and stable housing for the youth, working with youth to develop individual service plans and aftercare plans to achieve their goals.
- Conduct and/or participates in Teamings with persons involved with youth.
- Provide weekly counseling sessions with each youth participant to review progress towards action plan objectives, revise plans, and provide support and accountability.
- Act as a positive role model to further Urban Peak’s goals.
- Attend all required training, staff meetings and client reviews, being prepared to address client issues.
- Collaborate with other agencies for service delivery needs, staying current on resources and developments in this area of specialization.
- Work with parents, legal guardian, or family members towards reunification, if appropriate.
- Provide milieu supervision through a trauma informed approach, working to ensure the physical and emotional safety of the youth and their environment.
- Provide youth direction on their service plans.
- Provide programming that supports the building of healthy relationships.
- Work with youth maintain cleanliness of their environment.
- Provide direction and support to youth on the completion of daily chores and other milieu activities; maintain a welcoming presence; and support youth who enter the program.
- Provide crisis intervention, phone counseling and support of milieu as necessary.
- Distribute medications per QMAP standards, if applicable.
- Accurately document all services including assessments, case notes, service plans and specific services received by clients in HMIS.
- Collect and maintain accurate data on an ongoing basis.
- Document relevant and significant events that occur during the shift in the Communication Log. Maintain clear and effective communication with other staff regarding clients.
- Work to ensure client confidentiality.
What We Offer:
- Salary: $24.02
- Shift: Wednesday through Friday 7a.m. to 5 p.m. and Saturday 8 a.m. to 6 p.m.
- This position may include day, evening and weekend hours in an assigned schedule, as well as mandatory coverage for several holiday shifts annually. Requires some flexibility to attend meetings and cover shifts as needed, may be on-call for client emergencies and serving as on-call staff on a rotating basis throughout the year.
- 100% Employer paid Medical and Dental plans - Buy-up plans available
- Tele-health & Dispatch Health included
- FSA & Dependent Care
- Vision | Accident Coverage | Critical Care & Hospital Extended Stay Plans
- 403(b) Retirement Plan with company match
- Robust Employee Assistance Program
- RTD Eco Pass
- 10 Paid Holidays & Paid Sick Time
- 120 hours of vacation to start
- Second Language pay differential
- Staff support for lateral growth through training and mentorship
Who We Are:
Founded in 1988, Urban Peak is the only non-profit organization in Denver that provides a full convergence of services for youth ages 15 through 24 experiencing homelessness or at imminent risk of becoming homeless. Our goal is to meet youth where they are and to provide them with the assistance and support, they need to become self-sufficient or obtain the necessary services they need to exit a life on the streets.
Urban Peak provides numerous programs and services that are founded on the principles of trauma-informed care and Positive Youth Development to assist youth in reaching their potential and living a successful life off the streets. Services include street outreach, a 40-bed shelter for youth ages 15 through 20, a daytime drop-in center, supportive housing, education and employment services, case management, life skills courses, behavioral health evaluations, meals and more. The youth served at the shelter come from a variety of backgrounds, and we strive to be a safe community for all youth, regardless of race, ethnicity, national origin, religion, class, educational background, sexual orientation, gender identity, or ability status.
The Denver Urban Peak embraces diversity and considers all qualified candidates that have an interest in the non-profit sector. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, HIV/AIDS status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We encourage all candidates to apply.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Social & Legal Services
SALARY
$80k-96k (estimate)
POST DATE
01/13/2024
EXPIRATION DATE
05/05/2024
WEBSITE
urbanpeak.org
HEADQUARTERS
DENVER, CO
SIZE
100 - 200
FOUNDED
1988
TYPE
Private
CEO
KATHRYN WESTPHAL
REVENUE
$10M - $50M
INDUSTRY
Social & Legal Services
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