The Operations Manager at Urban Air is responsible for overseeing day to day business flow with a focus on staffing, inventory management and guest experience.

Successful candidates are extroverted in nature and love working in a fast paced environment. Every day is different at Urban Air so creative thinkers with a “can do” attitude are required.

Qualifications:

• Bachelor’s degree and 2-5 years’ of experience in a combination of:
• Staff Management
• Operations Inventory Management
• Customer Service
• Must be able to work weekends and nights

Areas of responsibility include:

• Operations Management:· Oversee daily operations of the facility while acting as the Manager on Duty.·
• Be the eyes and ears on the floor to ensure the ultimate guest experience by coaching team members and interacting with guests·
• Take primary responsibility for the implementation of Urban Air risk management protocols and associated reporting.
• Personnel Management:· Ensure an employee culture of competence, high standards and mutual-respect through exemplary hiring and training of all team members.·
• Create weekly schedules that best meet business, event and employee needs.·
• Schedule and oversee our maintenance team to make routine repairs and keep our facility clean and beautiful·
• Assist in the oversight of event bookings and the management of our in-house event team.
• Inventory Management:· Keep our cafe area and merchandise cases stocked with offerings that support our culture and please our guests.·
• Order all office supplies, janitorial supplies, event supplies and maintenance equipment. This includes managing a monthly expense template and meeting the associated line items of our facility’s budget.·
• Manage the monthly inventory count and continuously improve issues with losses or slow turnsBusiness Leadership:·
• Participate as a member of the management team to brainstorm, plan and implement innovative ways to grow and improve the business.·
• Help drive in house programming such as dodgeball tournaments and leagues, fitness programming and in-house events targeted at our wide ranging guest demographic

Benefits:· Salary commensurate with education and experience; $45,000 - $55,000/annually.·

Participation in quarterly and annual bonus plan·

Health and dental insurance· Vacation and sick/personal time

Job Type: Full-time

Pay: $35,000.00 - $45,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Night shift
• Weekends as needed

Ability to Relocate:

• Mckinney, TX 75070: Relocate before starting work (Required)

Work Location: In person