POSITION

Program Manager

San Jose, CA (Hybrid; 2 days a week in office)

12 months

Program Manager

As a member of the M&A team, this Program Manager will be responsible for driving and collaborating with cross functional teams on the successful execution & completion of migrating a team from Zendesk onto Adobe's platform on Microsoft Dynamics.

Requirements

Must Have

1. Must have 4-7 years of Program Management experience (understanding/working on large end-to-end programs)

2. Drive project execution by monitoring project status, gathering customer responses and needs, monitoring project scope and watching for potential roadblocks

3. Experience with transformational projects and/or Cloud-related projects

4. Must be a quick learner who can connect the dots

5. Will be managing big initiatives, interacting with key executive-level stakeholders

6. Advanced skills in SharePoint, JIRA and MS Office Excel and PowerPoint

7. Program/Project management experience using a formal methodology including Agile, scrum, Waterfall

8. Scrum knowledge to swiftly coordinate with Scrum team or run scrums if required

9. Experience managing software development programs, >2 is a plus

10. Created project plans which includes scope, schedule, cost, quality, organization, communication, staffing, risk and issue management

11. Ability to multi-task between concurrent assignments, prioritize effectively, and adapt quickly to changing priorities, assignments, and roles; works well under pressure in a fast-paced environment

12. Creative and proactive problem solver self-motivated with ability to work well in teams and cross-departments

Nice to Have

1. Working experience as Scrum Master for 2-3 years

2. Knowledge in Zendesk, SAP ECC, SFDC and Microsoft Dynamics technologies.

3. Impact and influence In times of high pressure, you listen to different perspectives, evaluate, persuade and carefully shape team's work to deliver truly impactful results

Thanks and regards,

Shilpi
Upstream Global Services
Phone: