Purpose:
Provide authority, responsibility and accountability for the accurate performance of laboratory testing of a routine and advanced nature. These tests are used in the diagnosis and treatment of patients and in the evaluation of a patient's response to treatment. Apply competent clinical knowledge to achieve accurate clinical testing which leads to quality patient care outcomes.
Responsibilities:

• Interact with all laboratory customers courteously and professionally; respond to telephone inquiries in a timely manner. Practices pleasant communications both internally and externally.
• Adhere to established laboratory and hospital policies in areas of procedures, methods, quality control, quality assurance, safety, compliance, and personnel policies. Follow established procedures for the collection (including phlebotomy, as required) and processing of specimens for analysis including the appropriateness and stability of the sample. Perform qualitative and quantitative analytical procedures according to established protocols with precision and accuracy in a timely and efficient manner.
• Recognize critical, abnormal, and unacceptable test results and follow-up according to established protocols. Recognize factors that affect measurements and results and initiate the necessary corrective action according to established protocols. Identify problems with instrumentation, methodology, specimens, supplies, or results and act as outlined in predetermined protocols.
• Operate and maintain equipment within the scope of training utilizing defined schedules and written instructions to perform quality control checks, preventive maintenance, and calibration. Perform minor repairs. Use reagents and supplies cost-effectively; monitor and maintain an appropriate supply inventory.
• Maintain in-depth knowledge of techniques, principles, and instruments, their interrelationships and physiological conditions affecting test results.
• Conduct, direct, or assist with test development and methodology/equipment evaluation, selection, and implementation.
• Performs High Complexity Testing (as defined by PA DOH) without direct supervision.
• Assume responsibility for first-line supervision of the section/department temporarily as delegated.
• Train and orient new employees, students, and residents, as applicable and as assigned.