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UPMC Corporate Services is hiring a full-time Emergency Department Patient Services Representative to support patient registration at the front desk and bedside located at UPMC Passavant McCandless. In this position, will be cross-trained with the Passavant Cranberry campus to assist with coverage needs.
Status: Flexible Full-time, 60 hours per pay period
Shift: Primarily 7:00am-7:30pm
Days: Various days, including weekends and holidays.
An Emergency Department Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, connecting patients to financial advocacy resources when appropriate, updating patient’s demographics and insurance coverage information, collecting consent signatures and promoting an overall culture of service excellence.
We are seeking candidates with a strong customer service background and a desire to be empowered to ensure a positive experience during a patient's visit to a UPMC Hospital.
Responsibilities:
Full Time
Hospital
$35k-44k (estimate)
03/23/2023
05/18/2024
upmc.com
PITTSBURGH, PA
>50,000
1893
NGO/NPO/NFP/Organization/Association
JEFFREY A ROMOFF
$10B - $50B
Hospital
UPMC is a Pennsylvania-based nonprofit health center that provides services such as emergency care, surgical, patient care, and fitness control for individuals.