Details

Open Date 02/28/2024

Requisition Number PRN37825B

Job Title PS Manager, Administrative

Working Title Clinic Supervisor, Ogden Dental Clinic

Job Grade E

FLSA Code Administrative

Patient Sensitive Job Code? Yes

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

Monday – Friday, hours may vary depending on clinic needs.

VP Area U of U Health - Academics

Department 01478 - SOD - EDUCATION

Location Campus

City Ogden, UT

Type of Recruitment External Posting

Pay Rate Range $45,000 - $65,000 - This position is bonus eligible

Close Date

Open Until Filled No

Job Summary

Under minimal supervision, responsible for planning, organizing, directing and/or controlling all aspects pertaining to clinical administrative functions at the University of Utah School of Dentistry Ogden Dental Clinic including, but not limited to, internal and external customer service, staff management, and financial management operations. Acts as a catalyst between the department and its customers and staff to ensure continuity and quality of service and care.

As a member of the School of Dentistry team, you are expected to form positive and productive relationships with peers, students, and leadership to support the mission, vision, values, and PROMISE standards (https://www.ped.med.utah.edu/pedsintranet/docs/promise\\\_standards.pdf) of the organization. You are expected to encourage and foster a supportive and compassionate environment for all patients, students, faculty, staff, and the communities we serve.

This position will be stationed at the University of Utah School of Dentistry Ogden Dental Clinic located in Ogden, Utah. This position is bonus eligible.

Responsibilities

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Essential Functions

1. Forecasts, develops, implements, and monitors policies and procedures in the areas of customer service, staff management and budgetary goals and objectives that are consistent with University of Utah School of Dentistry policies and internal workflows.2. Responsible for the supervision of daily operations of the clinic. Able to fill in when either front-end or back-end help is needed.3. Develops and maintains relationships with community partnerships.4. Participates in committees to establish customer service standards and administrative plans and policies.5. Ensures customer satisfaction by analyzing complaints, concerns, and suggestions and providing appropriate follow- through.6. Develops departmental strategies consistent with the assigned department’s continuous quality improvement program.7. Ensures competency of staff through the development and/or presentation of educational programs and through on going staff performance evaluations.8. Ensures regulatory measures are followed to ensure a safe environment for patients and staff9. Monitors equipment/instruments performance and promptly reports any equipment/instrument failures or necessary repairs.10. Orders materials and supplies for the clinic, and adheres to budgetary expectations and goals.

Knowledge / Skills / Abilities

Extensive knowledge of dental treatment workflows, and the ability to provide care as described in the School of Dentistry department’s policies and procedures manual.

Proficient leadership skills.

Demonstrated knowledge of dental clinical operations.

Ability to provide care appropriate to the population served.

Ability to perform the essential functions of the job as outlined above.

Demonstrated human relations and effective communication skills.

Ability to quickly learn new procedures and processes.

Able to prioritize and multi-task in a fast paced environment.

Ability to develop relationships with patients, students, staff, and community partners.

Preferred

Dental Assisting background preferred. EPIC knowledge preferred. Leadership experience.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Comments

The staff member must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. The individual must demonstrate knowledge of the principles of life span growth and development and the ability to assess data regarding the patient’s status and provide care as described in the department’s policies and procedures manual.

Minimum Qualifications

Bachelor’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience). Four years of progressively more responsible management experience. Background knowledge of hiring department’s area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Completion of provided supervisory training within one year of employment may be required.

Master’s degree in a related area may be preferred.

This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers, and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Dental Assisting background preferred.

EPIC knowledge preferred.

Leadership experience preferred.

Type Benefited Staff

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.