For Applicants Seeking Job Opportunities within the University
Internal: Internal applicants will be considered within the first five (5) business days of the posting period.
External: External applicants will be considered on the sixth (6) business day of the posting period.

• Leads, designs, acquires, oversees installation, configures, maintains and troubleshoots the University's data and voice infrastructure including PBX, voicemail, call accounting and other voice related systems.
• Manages network performance by periodically base-lining capacity and performance and projecting resource usage. Defines, plans, schedules and coordinates "moves, adds or changes."
• Provides detailed technical analysis for projects requiring network and telecommunications connectivity, including security, telecommunications and wireless.
• Develops and monitors network project plans to implement network infrastructure, and coordinates resources to ensure successful implementation.
• Designs and oversees performance matrices. Identifies, analyzes and resolves network problems through the use of a variety of monitoring tools.
• Establishes and maintains positive vendor relations to ensure adequate technical support and timely problems resolution.
• Provides Project Coordination.
• Conducts technical research and development. Provides leadership and training of Network Engineer 1 & 2.
• Performs other related duties as assigned.

• High School Diploma, and 60 credit hours of continuing education.
• Eight (8) years of directly applicable networking/telecommunications experience.
• Cisco CCNP or higher.

• Master's or Bachelor's Degree.
• One (1) industry-recognized Security Certification.
• Ability to design networks, support processes and software in a multi-vendor environment without supervision.
• ITIL Foundation.
• Palo Alto PCNSE.
• Comfortable discussing networking and telecommunications topics with varying levels of personnel from student to the CIO.
• Project Coordination experience.
• The ability to provide hands-on support and troubleshoot digital media technology systems.
• Must be able to comfortably discuss computing topics with varying levels of personnel from student to senior management.
• Must be able to provide solutions to integrate various disparate systems in a single service offering using existing knowledge and research.
• Solid written communication skills with the ability to write technical documentation or manuals.
• Must be able to manage projects and be familiar with project management concepts and risk analysis.
• Adepts at reading and interpreting technical documentation and procedure manuals.
• Strong interpersonal and communication skills and analytical and problem-solving abilities.
• Understanding of the organization's goals and objectives.
• Ability to conduct research into emerging technology issues and products.
• Experience in network and telecommunications infrastructure design, deployment and management.
• A proven track record in LAN/WAN, Telecomm system, and Network Security installation and operations, Telecommunications.
• Experience with structural, and MEP design concepts.
• Experience with Networking and Telecommunications technologies. (ex. WAN, LAN, VPN, ACD, PBX, IEEE Wiring standards, network/telelcomm monitoring tools.)
• Experience in server hardware and data center operations.
• Experience in Virtualized server infrastructure, systems troubleshooting, and specialized computer applications.
• Familiar with traditional programming and scripting languages.
• Ability to write a network and/or telecom scope of work and finalize a system deployment and build-out.
• Exceptional communication skills including interacting regularly with Architects, Designers and other Trades.
• Ability to maintain a professional and positive attitude in a fast paced creative environment.
• Knowledge of how to lead, empower, and motivate highly creative individuals.
• Demonstrated ability to work without direct supervision.
• Must be detail oriented, have multi-tasking abilities and handle tight, high stress deadlines.
• Experience working in a team-oriented collaborative environment.
• Experience and sensitivity in working with people of diverse backgrounds and cultures.
• Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
• Ability to engage and integrate culturally responsive practices and knowledge in their work.

All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.

University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.