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The Lead Collector for Self Pay will assist in training new staff and assist with organizing continued education with team members in the departments and provide feedback to the supervisor. The lead will also coordinate with the supervisor on special projects and assist with escalated patient calls and resolutions. The lead will assist in reviewing Financial Assistance applications ready for signature. Receive and manage all incoming inquiries from any customer; patient, insurance company, USC employee as walk-ins or via telephone or written correspondence. Documents all activity in the facility's patient accounting system. Requirements will include being well versed in insurance products, medical group risks, and all governmental programs and benefits structures. Must be knowledgeable of the Financial Assistance Programs and all screening requirements. Contacts and work collaboratively with the financially responsible party with regards to patient liability and partners with patients to evaluate their ability to meet their obligation and collect monies due to the organization.
Essential Duties:
Required Qualifications:
Preferred Qualifications:
Required Licenses/Certifications:
Full Time
Colleges & Universities
$46k-56k (estimate)
04/02/2024
06/01/2024
usc.edu
LOS ANGELES, CA
15,000 - 50,000
1880
PATRICIA CORONA
$500M - $1B
Colleges & Universities
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