Posting Details

Position Information Working Title Telecom Client Services Associate (Lincoln, Omaha or Kearney, NE) Position Number 9740 Job Description Summary This position consists of various customer service duties in the telecommunications area of Client Services, including answering incoming calls for telephone, data port and customer service requests, the application of telecommunications regulations and principles, and the installation, diagnosis, repair and calibration of telecommunications equipment.

This position will be responsible for the processing of telecommunications related orders for connection of, changes to, and cancelling of service.

This position will uphold the ITS core principles of outstanding collaboration and communication, a drive to succeed, a passion for higher learning, and acting with integrity.

Position Details Click here for Position Description. Position Announcement Qualifications Required Qualifications Two years post-secondary educationFour years customer service or related experienceExperience with personal computers and software packages, such as Microsoft Word and Excel.

Preferred Qualifications Knowledge of Centrex features and programmingEquivalent combination of education, experience, that provides the required knowledge, skills, and abilities may be considered.

• The ideal candidate is an agile professional with strong interpersonal communication skills, flexibility and responsiveness;
• exhibits high ethical standards; proficient in managing time and competing priorities; responsive and committed to managing, supporting staff;

committed to the ideals of a major public research university. Additional Information Work Location Any Campus Work Schedule Pay Basis Hourly Benefits Eligible Yes Benefits Percentile 1A 100% Ben (12mo) Posting Detail Information Posting Number 2012653P Number of Vacancies 1 Open Date 04 / 25 / 2024 Close Date May Close at Any Time Open Until Filled Yes Review of Applications Date 05 / 13 / 2024 Special Instructions to Applicant This position has a minimum salary of $37,500 and can be located in Lincoln, Omaha, or Kearney, NE.

Position is eligible for Alternative Worksite Agreement (Hybrid). Please complete a standard application and attach a resume, cover letter and the names, email addresses and telephone numbers for three professional references.

If you should need assistance with your application, please call 402-472-3701.

The University of Nebraska is an Affirmative Action / Equal Opportunity Employer and participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation or protected veteran status.

Last updated : 2024-04-28