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SYSTEM SUPPORT ANALYST
$57k-72k (estimate)
Full Time 10 Months Ago
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University of Missouri-Kansas City is Hiring a SYSTEM SUPPORT ANALYST Near Columbia, MO

Hiring Department

Division of Information Technology

Job Description

This computer technician position is focused on supporting the faculty, staff and students in the College of Veterinary Medicine and the Veterinary Health Centers. No two days are alike, and you will consistently be learning new things.
Standard job duties include but are not limited to:
Answer inquiries concerning technology including questions regarding usernames, passwords, MFA, networking, email, general purpose software and hardware.
Install and configure desktop computer systems running Windows, Macintosh OS and peripherals.
Help faculty, staff and students get connected to the campus network via VPN from off-campus and wireless or wired connections on-campus.
Relocate computers and peripherals in labs and faculty/staff offices as required including updating inventory as these changes occur.
Research, quote, and deploy new hardware and software purchases.
Assist with virus/malware remediation.
Assist with classroom technology including projectors, cameras, sound and video.
Interact with coworkers and supervisor to determine customer support procedures that benefit the campus community.
Minimal same day travel may be required to visit and service clinics in the Kansas City and St. Louis areas.

Salary

$18.00 - $25.00 Commensurate with education and experience

Shift

Monday - Friday, 8am - 5pm

Minimum Qualifications

High school diploma required.
Experience supporting computer device hardware, software and operating systems.
In depth knowledge of Microsoft Windows and Microsoft Office
Basic experience working with Apple devices.
Strong customer service and communication skills
Ability to lift and maneuver 50 pounds.
Valid Driver’s License

Preferred Qualifications

Experience with both Windows and Macintosh operating systems, computer management systems such as Configuration Manager and JAMF, Active Directory and Group Policy would be desirable.
Individuals who are proactive, detail-oriented, deadline conscious and can manage multiple responsibilities.

Application Materials

Resume and cover letter preferred.

Other Information

Websites of interest:
College of Veterinary Medicine: http://cvm.missouri.edu/
Veterinary Health Center: http://vhc.missouri.edu/
Division of Information Technology: https://doit.missouri.edu/

Benefit Eligibility

This position is eligible for University benefits. The University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, and educational fee discounts. For additional information on University benefits, please visit the Faculty & Staff Benefits website at http://www.umsystem.edu/totalrewards/benefits

Values Commitment
We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research and engagement.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Director of Employee and Labor Relations at 573-882-7976.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.

Know Your Rights

To read more about Equal Employment Opportunity (EEO) please use the following links:

  • Know Your Rights English Version
  • Know Your Rights Spanish Version

Job Summary

JOB TYPE

Full Time

SALARY

$57k-72k (estimate)

POST DATE

07/05/2023

EXPIRATION DATE

05/11/2024

WEBSITE

smtpgate.ssb.umkc.edu

HEADQUARTERS

Kansas City, MO

SIZE

<25

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