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2 POOL - Public Services Student Assistant - Maps Jobs in Lawrence, KS

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University of Kansas
Lawrence, KS | Full Time
$37k-49k (estimate)
9 Months Ago
University of Kansas
Lawrence, KS | Full Time
$37k-48k (estimate)
9 Months Ago
POOL - Public Services Student Assistant - Maps
$37k-49k (estimate)
Full Time 9 Months Ago
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University of Kansas is Hiring a POOL - Public Services Student Assistant - Maps Near Lawrence, KS

Position Overview

Do you enjoy helping others? As a Public Services Student Assistant, you are the face of KU Libraries! Successful candidates for the Public Services positions at Maps Library will exemplify excellent customer service skills.

Job Description

You will provide helpful and friendly assistance to library users at the service desk while answering questions, checking out materials, and assisting users to place online requests for materials. You will also provide directional guidance, retrieve requested items from the shelving area, and re-shelve returns. Watson Library & Map Library student assistants will also participate in projects and tasks to keep the library organized and accessible to users, as well as other activities in support of Watson operations, which can vary from technology support to setup and teardown for events in public areas.

Required Qualifications

  • KU student enrolled in a minimum of 6 credit hours per semester.
  • Minimum of 6 months of customer service experience.
  • Reliability to maintain assigned work schedule and flexibility to cover shifts for others.
  • Available to work a combination of daytime, evening and weekend hours.
  • Commitment to ongoing training to stay up to date on procedures.

Preferred Qualifications

  • Comfortable conversing with library users to determine user needs.
  • Strong commitment to providing excellent customer service to library users.
  • Library work experience and/or familiarity with KU Libraries as a user.
  • Availability to work during academic breaks and/or between semesters.
  • Ability to spend time standing, crouching, and kneeling while working in the shelving areas.
  • Ability to maneuver heavy book trucks.
  • Work-study eligibility.

Additional Candidate Instructions

Applicants should include a cover letter or resume, highlighting customer service skills and experience. Applicant must include hours available to work by filling out the supplied document.
Due to our department's need to staff a service point with specific hours of operation, there is a separate availability sheet for you to fill out, instead of the system's pre-generated one. Please complete the following steps to ensure you fill it out correctly.
  • Click the following link: https://docs.google.com/document/d/1acyW5GTk_05sNCV_G1xbItLYkNgQF9EZ
  • Download (Go to File > Download > .docx filetype) a copy of the document.
  • Save the file as YOURLASTNAME_Availability and fill it out as instructed on the sheet. There is a sample Fall/Spring semester availability sheet on page two of the file as an example.
*****Upload your completed availability document to the "Other Documents" section on the application form.
Review of applications begins on August 14, 2023 and will continue as positions become available.

Contact Information to Applicants

Victoria Williams
vwilliam@ku.edu

Advertised Salary Range

11.00

Work Schedule

Most positions require availability to work a combination of daytime, evening, and weekend hours. Work-study eligibility may be required for some positions.

Anticipated Start Date

Monday August 21, 2023
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Posting Information

  • Posting ID: 25981BR
  • Department: Libraries-General
  • Primary Campus: University of Kansas Lawrence Campus
  • Reg/Temp: Temporary
  • Employee Class: S-Student

Job Summary

JOB TYPE

Full Time

SALARY

$37k-49k (estimate)

POST DATE

08/13/2023

EXPIRATION DATE

06/01/2024

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