Social Work Aide II (Medical Case Manager) - COIP

Hiring Department: Community Outreach Intervention Project

Location: Chicago, IL USA

Contract Appointment Location: 1606 W 63rd St, Chicago, IL

Requisition ID: 1014812

Posting Close Date: 5/3/2023

About the University of Illinois Chicago

UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent “Best Colleges” rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.

This is a full-time and benefits eligible position. UIC offers competitive salaries commensurate with experience. In addition all full time benefits eligible positions include a comprehensive benefits package which include; Health, Dental, Vision, Life, Disability & AD&D insurance, a defined benefit pension plan as well as paid leave which includes; Vacation, Holiday and Sick. In addition we offer tuition waivers for employees and dependents. Click for a complete list of Employee Benefits

The Community Outreach Intervention Project is seeking a full-time Social Work Aide II (Medical Case Manager) for a Contract Appointment. This role will work under the general supervision of the Services Director, the individual will participate in developing a CM Quality Management Plan (QMP) that codifies the management and operational policies and procedures. The QMP will ensure work processes, products, or services satisfy expectations and quality standards of the Northeastern Illinois HIV/AIDS Case Management Cooperative. As part of the quality improvement duties, the incumbent will provide input in program development, implementation, monitoring, and evaluation of deliverables.

In addition, the Medical Case Manager will provide direct services to a caseload of 25-60 clients with high acuity ratings based on multiple diagnoses involving substance use, mental health, HIV status, and physical problems predating HIV. The case manager's goal is to help individuals living with HIV access primary medical care.

Duties & Responsibilities:

• Determine client eligibility and enroll clients in case management. Develop initial service plans and link clients to appropriate social and medical services. Every six months, submit a reassessment and update service plans; revise plans when significant shifts occur in clients’ needs.
• Assists clients with private/public health insurance through effective benefits management practices. Maintains and uses reminders in Provide and Outlook to track needed follow-up for client ADAP and other application submissions.
• Receives and appropriately documents telephone and face-to-face meetings with program participants on an approximately monthly basis to assess needs. Work in conjunction with medical care providers (e.g., case conferencing, care conference), ensuring comprehensive medical care is provided and monitored based on client individual medical and psychosocial needs.
• Maintains confidential client records, scanning and uploading documents using agency guidelines, including processing transferred records.
• Performs chart audits to ensure compliance with program requirements and promote successful outcomes during site visits by funding agencies. Participate in monthly case conferencing with the UI Health Community Clinic Network (UCCN) medical team.
• Receive, record, and transmit messages from program participants, communicate with community partners, respond to case management consults and referral requests to ensure the client's needs are being addressed.
• The individual participates in required case management staff meetings and in-service training sessions. Trains new Medical Case Managers and provides backup assistance duties for other Medical Case Managers.
• Travel to 5 field stations located in low socioeconomic areas of Chicago is required.

Minimum Qualifications Required:

• One year of work experience comparable to a Social Work Aide I
• Any combination totaling two years from the following categories:

A. work experience which provided knowledge of human behavior, including the ability to cope with a variety of people and/or understand the importance of people’s needs and feelings, in a public/customer service environment.

B. college course work in social or behavioral sciences or related field, measured by the following conversion table or its proportional equivalent:

• 15 semester hours equal six months
• 30 semester hours equal one year

Preferred Qualifications:

• Through knowledge of services provided by various social service agencies.
• Skill in interviewing patients/families to determine their physical, social and possible psychological needs.
• Ability to obtain services necessary to meet patient/family needs.
• Ability to explain and carry out facility and departmental policies and procedures.
• Ability to work independently.
• Ability to organize, prepare and maintain records, reports, files and correspondence.
• Thorough knowledge of services provided by various social service agencies.

To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.

Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation