Job Details

Position Overview

Perform computer and customer service-related duties in an office setting.

Hours per Week

20 – 25 hours per week.

College/Department Overview

Student Support Services is a Federal TRiO program assisting first-generation, low income, or students with disabilities in bachelor’s degree attainment. SSS tutors provide in-person and/or online academic tutoring to students in one or more of the following content areas: Math, Science, History, English/Writing.

Department Specific Job Functions

Front desk duties may include but are not limited to typing, basic filing, answering telephones, mail processing, customer service, and Microsoft Office experience.

Enrollment Requirements

Fall/Spring Semesters: All student employees must be enrolled at least half-time to be eligible to work any UCO student position. Half-time enrollment for fall/spring semesters is considered 5 hours for graduates and 6 hours for undergraduates. International students must be enrolled full-time to be eligible to work as a student employee. Full-time enrollment is 9 credit hours for graduates and 12 credit hours for undergraduates.

Summer Semester: Student employees working regular student positions must be enrolled in at least 3 credit hours to be eligible to work during the summer. Students not enrolled in summer classes must be enrolled in fall classes in order to work during the summer, but they (and the department) will be required to pay FICA taxes. Student employees working FWSP positions must be enrolled in a minimum of 6 credit hours (if undergraduate) or 5 credit hours (if graduate) in order to work during the summer in a Federal Work Study Program position.

Enrollment Exception: If the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of hours needed to graduate and anticipated graduation date) and submit it to Human Resources. This pertains to both regular and Federal Work Study Program positions. Contact jobs@uco.edu for more information.

Knowledge/Skills/Abilities

• Excellent written and oral communication skills.
• Sensitivity of intercultural communication.
• Strong computer knowledge.
• Good interpersonal skills.
• Detail oriented.

Physical Demands

Reasonable accommodation, in accordance with ADA requirements, may be made upon request to enable individuals with disabilities to perform essential functions.