Description

Position Overview

Perform computer and customer service related duties in an office setting. Typical duties may include but are not limited to: typing, filing, answering telephones, customer service, scheduling appointments, and Microsoft Office experience.

Hours per Week

• 35 hours/week
• M-F 8:00am - 5:00pm

College/Department Overview

The Center for eLearning and Connected Environments (CeCE) is committed to supporting the design, development, and delivery of eLearning courses at the University of Central Oklahoma. CeCE supports UCO’s commitment to transformative learning through the strategic use of consulting, production, logistics, and innovation services designed to provide high-quality, flexible, and student-centered learning opportunities. CeCE currently employs a team of 26 employees that are passionately committed to the advancement of blended learning and innovation in education. Their dedication has resulted in CeCE’s recognition both nationally and internationally as a premier leader of learning and technology design services.

Department Specific Job Functions

Perform computer and customer service related duties in an office setting. Typical duties may include, but are not limited to: answering telephones and directing calls; providing front of office coverage; accepting deliveries and guests; copying/scanning; filing; distributing mail; ensuring conference rooms and kitchens are kept clean and tidy; assist with event set-ups; run errands across campus. Other duties as assigned to meet departmental needs.

Qualifications

Enrollment Requirements

Fall/Spring Semesters: All student employees must be enrolled at least half time to be eligible to work any UCO student position. Half time enrollment for Fall/Spring is considered 5 hours for graduates and 6 hours for undergraduates. International students shall be enrolled full time to be eligible to work as a student worker. Full time enrollment is 9 credit hours for graduates and 12 credit hours for undergraduates.

Summer Semester: Student employees working regular student positions must be enrolled in at least 3 credit hours to be eligible to work during the summer. Students not enrolled in summer classes must be enrolled in Fall classes in order to work on campus, but they (and the department) will be required to pay FICA taxes. Student employees working FWSP positions must be enrolled in a minimum of 6 credit hours (if undergraduate) or 5 credit hours (if graduate) in order to work during the summer in a Federal Work Study Program position.

Enrollment Exception: If the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of hours needed to graduate and anticipated graduation date) and submit it to Human Resources. This pertains to both regular and Federal Work Study Program positions. Contact jobs@uco.edu for more information.

Qualifications/Experience Required

Strong interpersonal, written, and oral communication skills. Must work harmoniously with staff and faculty.

Qualifications/Experience Preferred

Experience with Microsoft Office Suite.

Knowledge/Skills/Abilities

• Sensitivity of intercultural communication
• Detail oriented
• Punctual
• Dependable

Physical Demands

Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.