Full TimeDays8 Hours Monday - Friday 8am-5pmThe Summer Housing Facilities Assistant (SHFA) plays an important role in helping to facilitate the smooth and quick turnover of housing properties in preparation for incoming Tenants. This allows the department to maintain its highest level of occupancy and revenue stream.
The SHFA performs general and specialized clerical and administrative services essential to the operation of Housing Services and performs other related duties as required. This position reports on-site Monday through Friday, 8AM – 5PM, with a 1-hour unpaid lunch. Based on the key responsibilities of this position, the SHFA is not eligible for remote telework.
Reporting directly to the Director of Housing Facilities and receiving day-to-day guidance from the Housing Facilities Analysts, the SHFA works independently with limited supervision to perform Tenant check-ins and checkouts, conduct inventories and damage assessments, use KeyTrak (computerized key inventory system), meet and provide access to vendors, perform inspections, and secure facilities by opening and locking the doors to Tenant units.
Effective written and verbal communication is critical. The SHFA must follow proper channels to ensure information is communicated accurately, effectively, and in a timely manner. The SHFA will prepare and post Tenant notices, respond to emails regarding turnover and maintain accurate files and paperwork. With the support and guidance of the Housing Facilities Analyst, the SHFA will be responsible for providing clear verbal instruction, relaying accurate information, and providing effective instructions resulting in corrective action to vendors, contractors and Facilities support staff.
The SHFA may be asked to work on miscellaneous projects such as auditing an inventory of keys, storage and organization, signage inventories, or other projects to help optimize the performance of the facilities unit.
Administrative responsibilities require accurate record keeping and use of databases to access and update information. The SHFA may be asked to help compile information for reports, complete forms and documents and manage moveout inspection calendars.
This position requires a minimum of a high school graduation/GED and 3 years of related experience or equivalent combination of education and experience.
The successful candidate will be personable, embrace a team approach, have strong communication skills (written and verbal), is detail oriented and is able to interpret and apply protocols and University policy. They should be able to use good judgement and have the confidence to pass accurate information to others and tactfully request vendors to achieve the standards set by the Housing Facilities Analyst. The SHFA should have database experience, and experience working with diverse populations.
Must possess a CA driver’s license and satisfactory driving record. Must be available to work on July 1 st and the July 4 th holiday.
Covered under University series concept / job specification for classification 4723. Under general supervision works on operational and/or procedural assignments that are moderately difficult, requiring judgment in resolving procedural issues. Makes recommendations to improve processes and/or procedures.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

• High school graduation/GED and three years of related administrative experience; or an equivalent combination of education and experience
• Efficient at using Microsoft word and excel and Email platforms
• Strong written and verbal communication
• Demonstrates attention to detail
• Decision making experience
• Skill to interpret and apply policies and protocols
• Experience providing feedback to improve quality of work
• Experience working with diverse populations
• Walk and remain standing for long periods of time

• Working knowledge of applicable University policies and procedures in all areas
• Experience working with University housing, hotels, or property management businesses
• Skill to navigate and use databases
• Experience using outlook, KeyTrak, navigating on-line applications,

• Current valid California Driver’s License