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INITIAL REVIEW DATE (IRD)

Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Talent Acquisition cannot accept application materials outside of the jobs portal, and is unable to update submitted applications on an applicant's behalf, or forward communications to the hiring units. For more information about the IRD and the applicant review process,view this link.

The IRD for this job is: 04-04-2024

ABOUT UC SANTA CRUZ

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

DEPARTMENT OVERVIEW

Information Technology Services (ITS) is the campus's centralized resource to support and amplify research, instruction, learning, and digital experiences at UC Santa Cruz. We are a group of over 200 diverse, enthusiastic people who produce extraordinary results. Our guiding principles are integrity, client focus, teamwork, knowledge, and fulfillment. We are looking for people who are deeply curious, hard-working, resourceful, kind, and committed to inclusion.

ITS strives to continually improve service quality, experience, and value for our students, faculty and staff. We are deeply committed to nurturing and strengthening an organization that values equity, work-life balance, and supportive culture. Prioritizing career paths is important to us and we devote resources to skill and professional development for our staff.

We hope you are inspired by what we do and are excited to contribute to our mission. We are looking for candidates who do great work from different backgrounds and practices, and who will support our aspirations to shape an increasingly diverse, equitable, and inclusive organization. We encourage you to apply even if you do not believe you meet every qualification for the position but possess transferable skills and experiences.

University of California offers competitive benefits including Medical, Dental & Vision Care Insurance Plans, University of California (UC) retirement with pension options, Paid Family Leave, and Paid Holidays plus accrued vacation and sick leave. Visit the UC benefits page for more information at UC Compensation and Benefits.

Information Technology positions are responsible for the security of UC Institutional Information and IT Resources. The incumbent is required to follow all applicable information security policies, procedures, and standards to maintain minimum standards of information security for data, systems and applications. Supervisors are responsible for making sure their staff have appropriate security skills and qualifications, and complete all appropriate and required security training.

JOB SUMMARY

The Software Engineer will be a member of the Enterprise Platform Development team. The Enterprise Platform Development team performs software development work and provides limited production support for enterprise applications at UCSC, including the finance; alumni, donor, and HR staff systems. Areas of focus include finance information, time and attendance, payroll, benefits, facilities and human resources systems.

The Software Engineer works with Oracle RDBMS and Ellucian Banner ERP, with a focus on Banner Finance. This position requires Advanced Oracle pl/sql experience as well as experience with Banner ERP [or similar technologies], Oracle Pro-C , Java Server Pages, Unix/Linux shell scripting and git/version control. The Software Engineer serves as the primary developer supporting the Financial Information Systems (FIS) group at UCSC. This position works closely with the FIS team of Business Analysts and leadership to plan, design and implement custom solutions for business stakeholders as well as implement policy mandated changes to processes. The Software Engineer also performs production SQL updates, designs and implements custom database packages, stored procedures and supports existing UCSC modifications to vendor supplied code. The Software engineer will occasionally assist business analysts to develop technical requirements, clarify technical specifications for issues and understand testing criteria and advocate for adherence to best practices in software development where applicable.

The Software Engineer also assists with software development and provides production and operational support for the Enterprise Time and Attendance (ETA) system (Workforce/Crystal reports) in coordination with the App administration team. This position will be expected to work independently on assigned work in sprints through Jira Issues, and to proactively seek guidance or feedback on design decisions and architecture where appropriate. Applicants should have experience working as part of a team and independently and be able to manage work assignments with minimal supervision.

This position presents an opportunity to work as part of a team which enables the operations of some of the university's most critical systems, and to help modernize and improve on existing systems. Candidates with a desire to improve processes, the ability to communicate technical details to less technical users, and the desire to continuously improve systems and processes are strongly encouraged to apply.

APPOINTMENT INFORMATION

Budgeted Salary: $103,210 - $115,000/year. Salary commensurate with skills, qualifications and experience.Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.

Benefits Level Eligibility: Full benefits

Schedule Information:

• Full-time, Fixed
• Percentage of Time: 100%, 40 Hours per Week
• Days of the Week: Mon-Fri
• Shift Includes: Day

Employee Classification: Career appointment

Job End Date: None

Work Location: Remote

Union Representation: Non-Represented

Job Code Classification: 000652 (APPLICATIONS PROGR 4)

Travel: Never or Rarely

JOB DUTIES

70% - Enterprise Applications Development

• Applies advanced software development concepts to plan, design, develop, modify, debug and deploy complex software. Analyzes existing complex software or works to formulate logic and devises algorithms for new software systems. Performs complex data analysis and tests/debugs sophisticated software, working directly with clients and management. Initiates, analyzes, designs and applies interfaces between systems and databases. Applies and documents technical programming security best practices.
• Specifies, develops and executes complex test plans, including performance, security, accessibility and integration testing.
• Supports operations in the EPD team portfolio with specific emphasis for Ellucian Banner Finance and Workforce Time and Attendance systems. Completes client requests and resolves incidents. Drafts and updates technical documentation. Evaluates and responds to error messages, alerts, and inquiries from peer departments.
• Develops new and modifies existing database packages, stored procedures, Pro-C programs, Java Server Pages, shell scripts, and reports.
• Maintains and updates systems documentation and code comments.

20% - Enterprise Applications Support

• Supports operations in the EPD team portfolio with specific emphasis for Ellucian Banner Finance and Workforce Time and Attendance systems.
• Completes client requests and resolves incidents. Drafts and updates technical documentation.
• Evaluates and responds to error messages, alerts, and inquiries from peer departments.
• Assists App administration team with triage of incidents when failures occur.

10% - Business Process Analysis

• Regularly meets with and forms working relationships with business stakeholders and partner teams.
• Seeks to understand business needs and objectives and advises stakeholders and management as to how to best attain goals, improve efficiency, and streamline processes where appropriate.
• Assists with creation of specifications for systems and data integrations; designs details of automated processes; Assists with planning and executing systems integration and end-user acceptance testing.

REQUIRED QUALIFICATIONS

• Bachelor's degree in related area and / or equivalent experience / training.
• Advanced experience with two or more of the following: Ellucian Banner, HR Peoplesoft, CruzPay(Workforce), Famis 360 (Accruent), Operational Data Store and Reporting Instance Loader (UCPath).
• Advanced Experience with Oracle SQL and PL/SQL programming and schema construction, and shell scripting in Unix/Linux.
• Demonstrated experience with version control and software repository management skills using GIT & Bitbucket (or similar tools).
• Demonstrated effective communication and interpersonal skills, and demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization.
• Advanced knowledge of secure software development, and experience developing and executing complex test plans.
• Thorough experience with common programming tools, and demonstrated complex problem-solving skills and highly advanced skills associated with large and small scale software specification, design, modification, implementation and deployment including object-oriented programming concepts.
• Self-motivated and works well both independently and as part of a team. Able to learn effectively and meet deadlines.
• Experience with one or more of the following: Ellucian Banner, Workforce(Time and Attendance), Accruent (Famis360), Chrome River (CruzFly), Crystal Reports.

PREFERRED QUALIFICATIONS

• Experience in agile development and continuous integration and/or DevOps culture.
• Knowledge of enterprise integration tools (Mulesoft) and modern API methodologies.

SPECIAL CONDITIONS OF EMPLOYMENT

• Selected candidate will be required to pass a pre-employment criminal history background check.
• Ability to work occasional evenings and weekends as directed.
• The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program.
• Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtainedhere.

SAFETY STATEMENT

All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

EEO/AA

The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.