Applies acquired skills and professional clinical application concepts for small to medium-sized projects of moderate scope. Operates independently within a defined scope of responsibilities. The Affiliate Provisioning Coordinator functions as the primary support contact and coordinator in affiliate provisioning and is a key role in supporting access to UCSF applications for all UCSF affiliate clinics. They work under the direction of the Affiliate Network Administrative Director and will integrate closely with UCSF Health IT, Core Information Technology, support teams, and operations from various stakeholders at UCSF and its clinical affiliates. They coordinate the resolution of access issues that arise during the provisioning process. Key operational activities include primary responsibility to understand policies, procedures and constraints of the clinical or business operations supported by provisioning. In-depth and precise investigation and documentation of operational specifications and various application maintenance functionality is required. Key technical activities include the analysis of new workflows to determine how current workflows should be modified, building and involves planning databases, including schema
definition, structure, documentation, long-range requirements, data security, operational guidelines and protection and tables, and conducting system testing and build validation. The Affiliate Provisioning The coordinator plans databases, develops and documents internal procedures, and establishes change control processes for the workflow. This position also ensures the accuracy and completeness of data in master files and various support tools. May establish database management systems, standards, guidelines, and quality assurance for database deliverables. This does not include technologies that are typically deemed desktop-centric (i.e., Access, Filemaker Pro, etc.).
The Affiliate Provisioning Coordinator also develops user training aids and trains end users in workflow and use of the process. They function as the primary contact to troubleshoot problems and questions from end-users during training, go-live, stabilization, and ongoing support. Successful candidates are skilled communicators who make decisions independently and in collaboration with others up and down the project structure. Attention to detail is a critical skill for this position. Successful candidates enjoy helping other users to learn and adapt to the use of the process.
The final salary and offer components are subject to additional approvals based on UC policy.
To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)
Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.
For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.
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