Assistant Director, Scholarships (0307U) 59130 About Berkeley
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Departmental Overview
The Financial Aid and Scholarships Office (FASO) directly awards or coordinates the awarding of over $850 million from over 700 funding sources to over 25,000 undergraduate and graduate students. The mission of the Financial Aid and Scholarships Office is to provide students access to an excellent education. Through strategic partnerships and rigorous planning, FASO offers innovative aid programs to make higher education affordable, helps students and parents navigate financial aid processes, counsels students so they understand their options and feel empowered to make the best choices to manage their financial lives, advocates on behalf of students, teaches students about financial literacy, collaborates to help build upon a comprehensive, holistic culture of care that transforms the student experience and helps us recruit, retain, and graduate students and prepare them for success in life, and fosters a sense of community by encouraging alumni and donors to connect with the university and give the gift of access to the next generation of students.
Under the direction of the Academic Senate Committee on Undergraduate Scholarships, Honors and Financial Aid (CUSHFA), and the Academic Senate Committee on Prizes (PRIZ) the Assistant Director manages the Undergraduate Scholarships, Prizes and Honors unit of the Financial Aid and Scholarships Office (FASO). This involves analyzing students' level of need and eligibility for financial aid to allocate financial aid awards and advise students on obtaining aid. Interprets financial aid regulations, analyzes student data, and implements procedures to ensure regulatory compliance and timely delivery of financial aid.
Application Review Date
The minimum posting duration of this position is 14 calendar days. The department will not initiate the application review process before September 29, 2023
Responsibilities
Manages operations of the Undergraduate Scholarships, Prizes, and Honors Office, made up of 8 professional career staff and 1 contract staff member, implementing the highest level of customer service.
Utilizes best practices in collaboration with other Financial Aid managers to optimize operations and resources.
Aligns goals of the department and division to the management of scholarship funds and awarding and supports departmental implementation of strategic planning initiatives, including those related to fundraising for student aid, donor stewardship and faculty engagement.
Develops and monitors appropriate metrics and quantitative and qualitative performance measures. Addresses and resolves issues escalated by subordinate staff or referred by FASO leadership.
Provides direction to subordinate supervisors and/or staff. Makes decisions on performance, salary actions, hiring, and other human resources related issues of managed staff.
Participates in the development of policy and strategies for recruitment and retention of students through scholarship programs. Participates in the conception, development, and implementation of fundraising and donor relations programs.
Manages institutional research and analysis for functional areas. Participates in interpreting complex historical data and forecasts.
Participates in planning and utilization of scholarship funds to determine the most effective distribution of funds, given availability, awarding parameters, and University goals.
Ensures compliance of complex financial aid policies and programs with federal, state, University, agency, and donor laws, regulations, policies, and terms. Ensures security of private information.
Oversees internal control structure for functional area. Reviews and maintains scholarship unit internal procedures, communications and web content to ensure accuracy.
Recommends and manages development of IT systems and interfaces with external systems to effect efficient delivery and reporting of scholarships.
Develops a professional development plan and participates in development activities, such as attending classes, joining organizations, working on special projects, and serving on departmental or campus-wide committees, in order to enhance expertise in job areas.
Required Qualifications
Advanced knowledge of policies, regulations, and practices for awarding financial aid, including needs analysis and packaging.
Working knowledge of techniques for recruitment and retention of students through financial aid.
Ability to gain advanced knowledge of University policies, processes, and procedures related to student registration, aid awards, and payments.
Advanced knowledge of advising and counseling techniques.
Working knowledge of fundraising and donor relations.
Ability to interpret complex policies and develop procedures to ensure compliance.
Advanced problem identification, critical thinking, and problem-solving skills; judgment and decision-making ability.
Advanced quantitative analysis and resource management skills.
Organizational skills and ability to prioritize work for self and others to meet deadlines.
Project management skills.
Written and verbal communication skills.
Active listening, persuasion, and negotiation skills.
Demonstrated customer service orientation.
Ability to assess processes and implement improvements.
Interpersonal skills.
Social perceptiveness.
Experience using complex databases. Ability to define specifications for database programming.
Working knowledge of common computer application programs related to student registration, aid awards, and payments.
Bachelor's degree in related area and / or equivalent experience / training.
Salary & Benefits
For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.
Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.
The budgeted salary range that the University reasonably expects to pay for this position is $93,300 - $136,700
This is a 100% full-time (40 hours per week), career position that is eligible for full UC benefits.
This is a remote-friendly position, eligible for 50% remote capability