Closing Date:

University of Arkansas - Fort Smith

The University of Arkansas - Fort Smith is a dynamic, mid-sized public university that's redefining higher education. We're on a mission to provide transformative, hands-on learning experiences for students of all backgrounds and aspirations. Our multi-faceted approach to education offers a wealth of opportunities, with over 70 academic programs, including certificates, associate, bachelor's, and master's degrees. We're committed to building a diverse community that mirrors Arkansas's rich tapestry, reflecting our dedication to serving the state's varied population while enhancing the quality of our institution.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life, and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10 percent of employee salary.

Fort Smith, Arkansas

Nestled along the Arkansas River, this vibrant city offers a perfect blend of history, culture, and natural beauty. Immerse yourself in the rich heritage of the Old West at the Fort Smith National Historic Site, explore the eclectic local art scene, or take a scenic stroll along the picturesque riverfront trails. With a welcoming community, diverse dining options, and a thriving downtown, Fort Smith is the ideal destination for history enthusiasts and those seeking modern amenities.

Thank you for your interest in joining our university. Below you will find details for the position including any supplementary documentation and/or questions you should review before submitting your application. For general application assistance or if you have questions about a job posting, please contact Human Resources at (479) 788-7080.

If you have a disability and need assistance with the hiring process please contact Human Resources at 479-788-7080. Applicants are required to submit a request for each position to which they have applied.

Minimum Qualifications:

• Associate's degree
• One year of experience in an office setting or related area to the work to be performed
• Other job-related education and/or experience may be substituted for part of the requirements

Preferred Qualifications:

• Bachelor's degree
• Two years of experience of clerical experience and office setting or related area applicable to the work to be performed
• Experience working in Slate, Banner and/or Workday

Essential Job Duties and Responsibilities:

• Process application documents, including transcripts, test scores, immunizations, andrequisitions, and other financial documents.
• Responsible for reviewing and correcting student records via audit reports on application processes and assisting with running data integrity queries and ensuring data accuracy; identifying duplicate records and providing support for record consolidation.
• Assist with data migration from CRM to SIS.
• Assist in presenting CRM training university-wide wide as the primary liaison for university departments with CRM-hosted applications.
• Manage and update CRM prompts and fields to match current university standards; recommend changes to application processes to ensure operational efficiencies.
• Assist with troubleshooting application process errors.

Knowledge, Skills, and Abilities:

• Ability to communicate effectively with students, faculty, and staff.
• Strong computer skills, including data entry, spreadsheet, and word processing programs.
• Ability to learn new tasks quickly and to seek appropriate help and training when confronted with new tasks.
• Strong phone etiquette skills.
• Ability to handle confidential material with absolute discretion.
• Ability to function successfully within a complex and potentially stressful environment, while maintaining accuracy and attention to detail.
• Professional demeanor.
• Ability to edit for grammar, correctness, style, and audience.
• Knowledge of general office procedures.
• Ability to operate standard office equipment.
• Ability to extract and organize information.
• Ability to multitask and prioritize.
• Ability to work effectively in a team environment.

Additional Information:

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

This position may be subject to a pre-employment criminal background check, sex offender registry check, financial history background check, and/or drug screening. A criminal conviction or arrest pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background checks and drug screening information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.