Summary of Job Duties

• Responds to A / V and Computer incidents.
• Set up and install media equipment for classroom and meeting halls such as LCD projectors, speakers, TVs, video monitors, and cameras.
• Also helps run equipment used to conduct live events such as meetings, business conventions and Classroom a / v.
• The areas of work include troubleshooting equipment hardware, peripherals and software applications.
• Sometimes asked to focus on network and internet connectivity.
• Researches and evaluates current and future a / v and computer related technologies.
• Develops strategies for developing and implementing specialized equipment.
• Maintains expertise in a variety of specialized application software packages.
• Installs software updates and coordinates with developer or manufacturer to resolve problems, and identify source of errors.
• Works with system developers and users to resolve problems.
• Recommends changes or updates in programming, documentation, and training to address system deficiencies and user needs.
• Performs other duties as assigned.

Qualifications :

The formal education equivalent of an Associate’s degree in computer science, computer applications, mathematics, or a related field;

plus two years of experience in computer support. OR Completion of technical training in computer science, data processing, or a related field acquired from a vocational, military, or industrial setting plus four years experience in computer support plus one year of supervisory experience.

Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management.

OTHER JOB RELATED EDUCATION AND / OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Additional Information :

Salary Information : 48,000.00

48,000.00

Last updated : 2024-05-03