Universal Music Group is Hiring a Coordinator, North America Copyright Near Franklin, TN
We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world. Job DescriptionUMPG is looking for a motivated person to work as part of the North American Copyright team. Copyright is centrally located within the administration team and the data they process initiates the end-to-end value chain that spans licensing, registrations, royalty collection and distribution that ultimately serves and compensates our writers and clients. This position will be responsible for successfully delivering varied services to multiple customers, many with concurrent deadlines. ResponsibilitiesThis position reports into the NA Copyright Manager and will perform various tasks across numerous projects and processes within the administration team. Key Responsibilities of this position include:
Perform accurate and timely data entry of all North American songs in UMPG’s administration systems in accordance with Global standards, to ensure the timely registration of works at industry collection societies
Research and correct data errors & anomalies to continually improve data quality
Respond to queries and provide customer service to internal and external parties who have questions about the UMPG North American catalog
Provide support to other UMPG offices around the world as they serve the North American catalog in their local territory
Serve other departments within the UMPG family, such as licensing, sync, film & tv, royalties and business affairs by communicating relevant details about agreements and songs
Engage regularly with agents such as ASCAP, BMI, SESAC, GMR, HFA, SOCAN and CMRRA and supply them with the information they need to correctly identify and pay royalties attributable to our writers and clients
Proactively resolve song split issues and disputes by working with the Creative Admin department to ensure record labels, societies, and other parties have up to date information so that royalties can be paid out
Protect the copyrights we represent by filing appropriate paperwork with the Copyright Office
Other projects and responsibilities as needed in response to changing business requirements
Job specific skills
Fast and accurate data-entry with attention to detail and understanding of how that data affects other departments
Propose and implement solutions in response to day-to-day challenges within the role
Perform research and analysis of documentation to determine the correct chain of title on historical works
Experience with, or ability to learn basic legal terminology as it relates to contracts and copyright
Comfortable with numbers, with knowledge or ability to learn how to do financial tasks and analysis, including royalty calculations and performance metrics
Solid Microsoft Office skills, particularly data management and comparison in Excel
Able to learn multiple, customized systems
Strong written and verbal communication to work with a wide variety of audiences
Responds appropriately to direction regarding deadlines, deliverables, key performance indicators and service levels
Experience in the music publishing industry is helpful but not required, a willingness to learn the detail of the business and its process is important
What We’re Looking For
Music lovers who are passionate about serving songwriters and rights holders and protecting their intellectual property
A collaborative team member able to work with the Copyright Director, Managers, Team Lead, and colleagues in the NA and Global Administration Teams
Open-minded, flexible and positive people
Goal oriented individuals who work towards team/department/company objectives and takes pride in achieving targets and serving internal and external customers
Organized, detail-oriented people who can set priorities and plan workload efficiently so that client needs are met consistently
Friendly and personable individuals who have a strong customer service mindset
Someone who will consult with the Team Lead and Manager where appropriate to recommend solutions, solve problems, create efficiencies and complete tasks and projects in a timely manner
Perks Playlist
Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit
Comprehensive medical, dental, vision, and FSA options, as well as:
100% coverage for out-patient mental health services
Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
A lifetime fertility support allowance of $30,000 to plan participants
Student Loan Repayment Assistance and Tuition Reimbursement
100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
Variety of ways to prioritize much-needed time away from work including:
Flexible Paid Time Off (PTO) for exempt employees
3-weeks PTO for non-exempt employees
2-weeks paid Winter Break
10 Company Holidays (including Juneteenth and Wellbeing Day)
Summer Fridays (between Memorial Day and Labor Day)
Generous paid parental leave for every type of parent
Check out our full overview of benefits on the Perks Playlist page of the career site. Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.Universal Music Group is an Equal Opportunity EmployerWe are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah. For more information, please click on the following links. E-Verify Participation Poster: English / SpanishE-Verify Right to Work Poster: English | SpanishJob CategoryRoyalties & Copyright