One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were over $11 billion in 2020. In 2021, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of U.S.' Largest Public Companies. Headquartered in King of Prussia, PA, UHS has over 89,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

The Corporate Revenue Cycle Department is seeking a dynamic and talented Director - Revenue Cycle.

The Director of Revenue Cycle is responsible for all the foundation applications utilized within the revenue cycle operations; manages the staff of the Revenue Cycle department; assists with providing focus and direction to the activities of all Revenue Cycle staff in providing analysis, monitoring operations and/or developing and maintaining the systems utilized in patient accounting operations. Acts as the liaison between internal and external customers involved with revenue cycle management at UHS and facilitates open communication between the facilities, UHS Corporate and vendors. Assesses revenue cycle performance in accordance with set goals and objectives and provides leadership to attain them. Interacts with the various departments that are impacted by the operations of Revenue Cycle Management.

Oversees the training and education required on the computer systems, policies and procedures. Ensures compliant revenue cycle operations. Manages, coordinates and champions multiple revenue cycle initiatives across the organization to improve processes. Collaborates with revenue cycle associates and vendors to prepare performance metrics and analysis. Discovers opportunities for process improvement through reviewing performance metric reports and collaborating with other departmental leaders; articulates the business case for such changes. Designs, implements and evaluates improvements aimed at increased efficiency; supports the assessment of current revenue cycle functions. Works with internal and external resources and supports the ongoing operations of internal and vendor applications and tools. Recommends organizational standardized policies and procedures based on industry best practices incorporating change management principles and delivering high quality results. Supports the annual planning process to establish objectives and performance measures that gauge the effectiveness and efficiency of organizational strategies. Works with other revenue cycle leadership to develop performance measures for staff in various areas and institutes ongoing professional development opportunities such as internal certificate programs, career ladders, cross-training opportunities, etc.

Key Responsibilities include:

• Responsible for corporate revenue cycle initiatives and standardization of new technology and operational functions.
• Responsible for the corporate level accounts receivable monthly review and analysis.
• Establishes standards and processes to ensure continuous improvement in the revenue cycle - Develops and implements changes and enhancements.
• Provides revenue cycle expertise to Patient Access and Health Information Management while working collaboratively with facilities and corporate office.
• Oversees enterprise-wide CDM, contract management, claims processing, system master files and vendor relations and performance.
• Responsible for the development, implementation and quality assurance of all revenue cycle corporate policies and procedures.
• Acts as Revenue Cycle Leader for system conversions, purchases and divestitures.
• Works collaboratively with all corporate departments to ensure operational functions are aligned with the strategic goals of the organization.

Position Requirements:

• Bachelor's degree required, Master's degree preferred.
• 8-10 years of experience in both Healthcare revenue systems and operations.
• This includes extensive experience with revenue cycle operations.
• Must have progressive supervisory /management experience with extensive knowledge of revenue cycle systems and processes including scheduling, registration, charging, billing and collections.
• Knowledge of major healthcare technology systems, such as Siemens, Cerner, etc. is preferable.
• Knowledge of significant industry initiatives influencing revenue cycle operations such as Affordable Care Act, High Deductible Plans, Patient Friendly Billing, Price Transparency, etc.
• Proven record of identifying process improvement opportunities and the ability to think critically about workflows.
• Ability to influence key stakeholders at various organizational levels.
• Demonstrated verbal and written communication skills and ability to lead are required.
• Demonstrated proficiency with Microsoft products, spreadsheets, databases, project management is required.

• A good working knowledge of Patient Accounting and Revenue Cycle experience with CMS billing and reimbursement guidelines, CPT codes, qualifiers and venue-specific code appropriateness.
• Understands reimbursement methodologies for acute care facilities and physician offices.
• Preferred experience with Cerner Patient Accounting, Soarian Financial systems or other Revenue Cycle applications.
• General familiarity of user business practices, concepts and terminology sufficient to support the applications.
• Excellent written and verbal communication skills.

Travel Requirements: Up to 25%.

This opportunity provides the following:

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off

*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: or 1-800-852-3449.