You haven't searched anything yet.
Patient Service Representatives reflect a commitment to UnityPoint Health’s FOCUS values and play a vital role in the experience of our patients, families, and visitors. As a central point of contact, they create meaningful first and lasting impressions and serve as a liaison between patients/families/visitors and members of the health care team to address questions, provide non-medical information and to simply help patients/families/visitors navigate their healthcare experience.
Why UnityPoint Health?
Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https://dayinthelife.unitypoint.org/
ResponsibilitiesCustomer Service
Administrative/Clerical Support
Basic UPH Performance Criteria
Minimum Requirements Identify items that are minimally required to perform the essential functions of this position. | Preferred or Specialized Not required to perform the essential functions of the position. | |
Education: | · High School or Vocational School graduate | |
Experience: | · Previous medical office experience preferred. · Previous experience with an electronic health record or medical office software preferred. · Previous experience coding diagnoses and procedures with ICD09-CM and CPT preferred. | |
License(s)/Certification(s): | ||
Knowledge/Skills/Abilities: | · Ability to demonstrate strong customer service skills. · Ability to effectively enter information into a variety of computer programs. · Ability to understand and apply guidelines, policies and procedures. · Ability to interact effectively with physicians, health care team members, individuals and members of their support systems. · Ability to communicate effectively with people of diverse professional, education and lifestyle backgrounds. · Writes, reads, comprehends and speaks fluent English · Multicultural sensitivity · Microsoft Office – basic computer skills. · Customer/patient focused · Critical thinking skills using independent judgment in making decisions | · Knowledge of medical terminology, anatomy and physiology. |
Other: | Use of usual and customary equipment used to perform essential functions of the position. |
Other
Social & Legal Services
$35k-44k (estimate)
04/07/2024
06/06/2024
unitypoint.org
ROCK ISLAND, IL
15,000 - 50,000
1995
$1B - $3B
Social & Legal Services