4 IT Technical Support Specialist Jobs in Madison, WI
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UnityPoint Health is Hiring an IT Technical Support Specialist Near Madison, WI
On-site: Madison Meriter Hospital in Madison, WI.
Why UnityPoint Health?
- Commitment to our Team –We’ve been named a Top 150 Place to Work in Healthcare 2022 by Becker’s Healthcare for our commitment to our team members.
- Culture –At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
- Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
- Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
- Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
- Community Involvement– Be an essential part of our core purpose—to improve the health of the people and communities we serve.
What are team member vaccine requirements?
- Performs quarterly end of lease activities as assigned.
- Works on local and enterprise IT projects.
- Works collaboratively and closely with Regional Service Managers, customers, other IT team
- members to ensure customer satisfaction needs are accomplished in acceptable timeframes.
- Performs necessary system upgrades, repairs and maintenance on computer systems and
- peripherals.
- Installs, integrates, and configures new computer systems.
- Utilizes problem tracking system and procedures utilized by IT, and communicates needed
- changes to the system administrator.
- Works collaboratively with other IT group members to ensure optimal application functionality
Customer Service
- Works collaboratively and closely with Regional Service Managers, customers, other IT team
- members to ensure customer satisfaction needs are accomplished in acceptable timeframes.
- Interacts with customers, Regional Service Managers, and the IT management team to ensure
- hardware and software needs are met in acceptable timeframes.
- Covers on-call when required.
- Provides night and weekend on-call coverage as scheduled.
- May assume additional on-call responsibilities as directed by Manager.
- Two-year degree in Computer Science or Programming. Equivalent education and work experience will be accepted only if previous experience applies to specific systems.
- Requires Personal Computer experience
- Valid driver’s license when driving any vehicle for work-related reasons.
- Knowledge of a wide range of computer systems software, applications, hardware, and communications. Requires highly developed communications and negotiation skills to effectively work with all levels of management throughout the UnityPoint Health, its subsidiaries and affiliates. Knowledge of maintenance and repair of computer hardware; b) Investigating and resolving problems, and/or repairing as specified by work orders; c) Performing system upgrades, and other customized configurations; and d) Installing, integrating and configuring new systems and hardware for users. Knowledge of healthcare industry systems preferred. Must have strong telephone and typing skills. Knowledge of regulatory and accreditation requirements is mandatory. Ability to understand and deal effectively with problems and opportunities in a complex multiprocessing environment is crucial. Understands computer system functionality, limitations, and architecture of supported applications. Ability to work as a team member, creating and maintaining effective working relationships. Ability to understand and apply guidelines, policies and procedures.
- Use of usual and customary equipment used to perform essential functions of the position.
Job Summary
Full Time
Social & Legal Services
$80k-99k (estimate)
03/08/2024
04/04/2024
unitypoint.org
ROCK ISLAND, IL
15,000 - 50,000
1995
$1B - $3B
Social & Legal Services
Related Companies
The job skills required for IT Technical Support Specialist include Technical Support, Computer Science, Computer Systems, Commitment, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Technical Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Technical Support Specialist. Select any job title you are interested in and start to search job requirements.
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Quotes from people on IT Technical Support Specialist job description and responsibilities
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Get Familiar with How Technology Works.
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