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Position Summary: Offer exceptional customer service by providing inbound callers with expert product guidance and create a positive experience that will build and strengthen relationships with current and future customers. Additionally, respond to electronic and written correspondence. Bilingual customer care representative will be required to communicate verbal and written in English and Spanish, or a language designated when hired.
Essential Job Functions:
Non-Essential Job Functions:
Education: Minimum high school diploma or GED equivalent.
Experience:
Computer Skills:
Certificates & Licenses:
Other Requirements:
Competency Statements:
Physical/Mental Requirements | ||||
N/A | Not Applicable Activity - Not applicable to this occupation | |||
O | Occasionally Position requires this activity up to 33% of the time (02.5 hrs/day) | |||
F | Frequently Position requires this activity up to 33% of the time (02.5-5.5 hrs/day) | |||
C | Constantly Position requires this activity more than 66% of the time (5.5 hrs/day) | |||
C | Inside Work | N/A | Outside Work | |
N/A | Excessive Noise | C | Sitting/Workstation | |
C | Use of Hands/Fingers | N/A | Climb - Stairs/Ladders | |
O | Lifting 10 Max lbs. | N/A | Traveling | |
N/A | Exposure to Hazards | C | Read/See | |
N/A | Exposure to Temperatures | C | Talk/Communicate | |
O | Standing/Walking | N/A | Taste/Smell | |
N/A | Stoop/Kneel/Crouch/Crawl | N/A | Operate Equipment/Company Vehicles | |
C | Operate Computers | (List Equipment Type): | ||
O | Reaching: Forward | |||
Work Environment | Office Environment | |||
Statement | The organization has reviewed this job description to ensure that essential functions, duties, and physical requirements have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and duties may be assigned by supervisors, as deemed appropriate. |
Part Time
$38k-47k (estimate)
03/02/2024
08/30/2024
dailyword.com
Lees Summit, MO
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