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Patient Services Representative
$33k-40k (estimate)
Full Time 1 Month Ago
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Unity Eye Centers is Hiring a Patient Services Representative Near Kearney, NE

POSITION SUMMARY: The primary focus of the Patient Services staff is to provide exceptional patient care and promote practice success throughout each function of the position, ensuring all patient and exam information is correct for posting, verifying and maintaining accurate reporting, and delivering positive patient communication.

Location: Kearney, Nebraska

Wage: $15.00-$17.00

WHAT WE OFFER:

  • Starting wage will be determined based on experience
  • 6.5 paid holidays per year
  • Approximately 10 days of PTO within first year
  • Employee Referral Program
  • Full benefits portfolio to include health, dental, vision, and 401k
  • Growth and wage increase through company paid certification program

ESSENTIAL RESPONSIBILITES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • Uphold the Unity standards through exceptional customer service
  • Greet patients in a friendly, professional manner
  • Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR
  • Perform end of day tasks, including balancing cash drawer, processing daily deposits, verifying/correcting data from identified reports, and submitting End-of-Day packet to manager for verification
  • Monitor patient flow throughout the office, properly communicating delays
  • Respond to patient inquiries about billing, procedures, policies and available services
  • Evaluate and support implementation of new technology and equipment
  • Provide a safe and clean office environment
  • Maintain compliance with the organization’s confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA)
  • Monitor Unity processes to ensure compliance with the organization’s policies and with the guidelines set by relevant regulatory agencies
  • Demonstrate a commitment to Standards of Care
  • Perform other duties and assume various responsibilities as determined by the Practice Manager and doctor(s)

SUPPLEMENTARY RESPONSBILITIES: Depending upon the patient volume and/or patient flow, you may be required to perform the following tasks.

  • Collect patient medical history and enter data into EHR
  • Respond to patient inquiries regarding medical procedures and medication regimens

EDUCATION AND/OR EXPERIENCE:

  • High school graduate, or equivalent
  • Above average knowledge in health science, math, and Microsoft Office (Word, Excel)
  • Previous medical office experience and knowledge in medical coding/billing is preferred

COMPETENCIES: The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily.

  • Proficient in EHR, including exceptional keyboarding skills
  • Ability to accurately process insurance claims, and ensure proper reporting to Billing
  • Excellent interpersonal, written, and verbal communication skills
  • Detail oriented with strong organizational skills
  • Ability to obtain knowledge and skills on the job or through educational courses
  • A strong commitment to helping people
  • Polite, professional, and courteous
  • Ability to lead, motivate and promote a team environment
  • Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast paced environment
  • Report for scheduled work shifts in a dependable and timely fashion pursuant to Unity attendance policy

ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job.

  • Constant walking and standing; frequent bending, stopping and reaching
  • Strong sensory skills such as good eyesight, good hearing, and dexterity

Experience

Preferred
  • Medical office experience helpful

Behaviors

Preferred
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Job Summary

JOB TYPE

Full Time

SALARY

$33k-40k (estimate)

POST DATE

04/05/2024

EXPIRATION DATE

05/16/2024

WEBSITE

unityeyecenters.com

HEADQUARTERS

Norfolk, NE

SIZE

<25

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The job skills required for Patient Services Representative include Customer Service, Scheduling, Patient Care, Billing, HIPAA, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Services Representative positions, which can be used as a reference in future career path planning. As a Patient Services Representative, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative. You can explore the career advancement for a Patient Services Representative below and select your interested title to get hiring information.

If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Services Representative job description and responsibilities

The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat

02/28/2022: Vallejo, CA

Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.

02/15/2022: Kennewick, WA

Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.

03/07/2022: Saint Cloud, MN

Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.

12/16/2021: Fort Wayne, IN

This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.

02/11/2022: Troy, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Services Representative jobs

Representatives must use quality customer service techniques to ensure patient needs are met.

01/25/2022: Johnstown, PA

Some patient services representative roles require additional training.

12/23/2021: Lebanon, PA

Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.

12/21/2021: Lawrence, MA

Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.

02/16/2022: Stockton, CA

Must exercise empathy and respect to provide excellent customer service for patients.

12/21/2021: Omaha, NE

Step 3: View the best colleges and universities for Patient Services Representative.

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