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Patient Services Representative
Unity Eye Centers Columbus, NE
$33k-40k (estimate)
Full Time 2 Months Ago
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Unity Eye Centers is Hiring a Patient Services Representative Near Columbus, NE

Do you pride yourself on your attention to detail? Are you energized and inspired when caring for others? Patient Services staff serve as the welcoming committee for our patients, greeting them upon arrival, and collecting the necessary information for their visit. These team members also bill charges, file insurance claims, and collect patient copays due. No previous experience is necessary, we have an excellent training program to equip you with the knowledge and skills to succeed! If you pride yourself on a positive attitude, and crave a work environment that is patient focused, we invite you to bring your unique talents and join our team!

Supervisor: Patient Services Manager

Wage Range: $15.00-$17.00

LOCATION: Columbus, NE 

What We Offer:

  • Starting wage based upon experience
  • 6.5 paid holidays per year
  • Approximately 10 days of PTO within first year
  • Employee Referral Program
  • Full slate of benefits to include health, dental, vision, and 401k
  • Growth and wage increase through company paid certification program

 ESSENTIAL RESPONSIBILITES:

  • Greet patients in a friendly, professional manner
  • Answer phone calls, schedule appointments, assist in patient communications and recalls
  • Respond to patient inquiries about billing, procedures, policies and available services
  • Prepare patient chart prior to appointment and complete upon patient arrival
  • Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR
  • Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports
  • Monitor patient flow throughout the office, properly communicating delays
  • Provide a safe and clean office environment
  • Perform other duties and assume various responsibilities as determined by the office manager and doctor(s)

SUPPLEMENTARY RESPONSBILITIES: Depending upon the patient volume and/or patient flow, you may be required to perform the following tasks.

  • Collect patient medical history and enter data into EHR
  • Respond to patient inquiries regarding medical procedures and medication regimens

 EDUCATION AND/OR EXPERIENCE:

  • High school graduate, or equivalent
  • Previous medical office experience and knowledge in medical coding/billing is preferred

COMPETENCIES:

  • Proficient in EHR, including exceptional keyboarding skills
  • Ability to accurately process insurance claims, and ensure proper reporting to Central Billing
  • Excellent interpersonal, written, and verbal communication skills
  • Detail oriented with strong organizational skills
  • Ability to obtain knowledge and skills on the job or through educational courses
  • A strong commitment to helping people
  • Polite, professional, and courteous
  • Ability to lead, motivate and promote a team environment
  • Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast paced environment

 PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):

  • Physical Activity: Talking, Hearing.
  • Physical requirements: Sedentary work. Involves sitting most of the time.

The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned

Job Summary

JOB TYPE

Full Time

SALARY

$33k-40k (estimate)

POST DATE

04/19/2024

EXPIRATION DATE

07/11/2024

WEBSITE

unityeyecenters.com

HEADQUARTERS

Norfolk, NE

SIZE

<25

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If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Services Representative job description and responsibilities

The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat

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Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.

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Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.

03/07/2022: Saint Cloud, MN

Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.

12/16/2021: Fort Wayne, IN

This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Services Representative jobs

Representatives must use quality customer service techniques to ensure patient needs are met.

01/25/2022: Johnstown, PA

Some patient services representative roles require additional training.

12/23/2021: Lebanon, PA

Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.

12/21/2021: Lawrence, MA

Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.

02/16/2022: Stockton, CA

Must exercise empathy and respect to provide excellent customer service for patients.

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Step 3: View the best colleges and universities for Patient Services Representative.

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