Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm) 

Wellness Coordinators will be providing needed information and resources to the ICT (Interdisciplinary Care Team), to drive Total Health Outcomes. Wellness Coordinators follow up on finding referrals, addressing escalations, connecting the teams, providing administrative support. 

Hours: Monday through Friday between the hours of 8:00am to 5:00 pm Eastern Standard Time

If you reside in Florida, you will enjoy the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

• Data collection from providers; input into multiple electronic documentation systems
• Coordinate information to clinical team partners
• Provide behavioral health benefit education
• Collect discharge information from providers and document in relevant systems
• Use Microsoft Outlook, Microsoft Teams, and other web applications to coordinate information with clinical team partners
• Contacts the aftercare providers (individual practitioners and/or Community Mental Health Centers) and records aftercare appointments in electronic record system 
• Assist the ICT (Interdisciplinary Care Team) in ensuring member is aware of his/her aftercare plan and assist with any additional behavioral health needs. Enrollees that do not have an aftercare appointment or missed their scheduled appointment are assisted in setting up a new appointment
• Assists the ICT with knowledge of community support services
• Assign cases as needed to ICT

What are the reasons to consider working for UnitedHealth Group? Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: http://uhg.hr/uhgbenefits

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher) OR 2 years of equivalent Behavioral Health experience
• 1 year of managed care experience
• Intermediate level of proficiency with Microsoft Office (Outlook), Microsoft Teams, and other web applications
• Access to a designated quiet workspace in your home (separated from non-workspace areas) and is able to secure Protected Health Information (PHI)
• Must reside in the state of Florida
• Ability to type 30 to 40 words per minute on a regular basis

Preferred Qualifications:

• Bachelor's Degree (or higher) in mental/behavioral health field
• 1 year of behavioral health setting experience (i.e. hospital, managed care organization, or joint behavioral outpatient practice)
• Exposure to mental health and substance use disorder diagnoses and terminology
• Healthcare experience
• Casework experience at hospitals, social service agencies or community mental health centers
• Medical/Behavioral setting experience (i.e. hospital, managed care organization, or joint medical/behavioral outpatient practice)
• Prior work at home experience

 Soft Skills:

• Strong oral and written communication skills
• Demonstrated effective organizational skills and scheduling skills as observed in day-to-day work
• Excellent customer service skills
• Excellent interpersonal and problem-solving skills
• Attention to detail, as observed in day-to-day work
• Excellent time management and prioritization skills.
• Must demonstrate flexibility, ability to follow through on all tasks in a timely fashion, good attention to detail and a willingness to learn
• Strong team player and team building skills
• Able to handle sensitive issues with members and providers in a confidential manner
• Demonstrates initiative in achieving individual, team, and organizational goals and objectives
• Creative problem-solving skills with the ability to use community and network resources to meet members' needs

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state, and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment. 

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) 

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy. 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. 

#RPO, #Green