Position Summary: The SNAP Employment and Training Coordinator contributes to the efforts of United Way of Greater Nashville (UWGN) by continuing to develop and strengthen the SNAP Employment and Training (SNAP E&T) program throughout Tennessee. The Coordinator is responsible for ensuring the SNAP E&T program has the capabilities to support subcontractors in Tennessee, assist with expanding the program, monitor federal mandated case management database, and ensure financial reporting is accurate according to federal and state requirements.

Essential Functions: The following are indicative of the essential functions required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This profile is not intended to be all-inclusive of tasks and responsibilities required; it provides a description of the critical responsibilities associated with this position.

Coordinator:

• Maintain a process for tracking and monitoring the participation of SNAP E&T participants in the Jobs4TN case management system.
• Assist in training newly established subcontractors on how to use the Jobs4TN case management system.
• Stay current on SNAP E&T program modifications to ensure subcontractors maintain the integrity of programming.
• Maintain professional communication with subcontractors, Department of Labor, and Department of Human Services.
• Work independently and cross-functionally with Regional Managers.
• Collaborates with Regional Managers with organizing and preparing SNAP E&T Interest Meetings with potential subcontractors, subcontractors, the Department of Human Services, and the Department of Labor.
• Adheres to all guidance and regulations for SNAP E&T grant and ensures subcontractors are successfully implementing grant requirements and there is compliance with all terms and conditions.
• Conducts monthly invoice review of all participant related expenses.
• Collaborates with Regional Manager with SNAP E&T orientation to newly onboarded subcontractors.
• Collaborates closely with Associate Director and Regional Managers to ensure compliance and successful implementation of SNAP E&T services Statewide.
• Provide technical assistance to subcontractors on an ongoing basis and/or as needed.
• Other duties as assigned.

Qualifications:

• Education:
  • High School Diploma or HISET equivalent
• Experience:
  • Case management (SNAP E&T preferred)
  • Working with and engaging nonprofit organizations
  • Grant implementation
• Skills:
  • Written, oral, and technological communication.
  • Ability to relate to people of varied economic, racial, ethnic & religious backgrounds.
  • Proficiency with Microsoft Office products, especially Outlook, Word, and Excel
• Miscellaneous:
• A valid driver’s license & proof of insurance

Competencies:

• Mission Driven: Focuses on needs and aspirations of the community by telling the “United Way story” to help others understand the importance of volunteer, advocate, and give
• Effective Communication: Ability to collaborate and effectively communicate through oral, written and technological means; actively listening, collaborating and expressing oneself clearly, to ensure those that need specific information acquire it; plan and deliver communication that makes an impact and persuades the audience; gives positive and encouraging recognition to those that have contributed.
• Relationship Management: Builds relationships internally and externally through communication efforts with external funders, corporate partners, individual donors, community members, and organizational stakeholders in efforts to generate enthusiasm of UWGN’s work; demonstrates credibility in all interactions; and demonstrates the ability to effectively build a network of contacts by understanding what motivates individuals and organizations to grow and sustain funding.
• Outcome Motivated: Creates and maintains high-performance standards that capitalize on opportunities to build support for Education, Financial Stability and Health by developing relationships that drive results.
• Problem Solving/Critical Thinking: Differentiates between when supervisory input is needed and when it is not; identifies opportunities and develops plans to execute; Identifies problems, gathers facts and appropriate resources to resolve issues.
• Brand Advocate: Conducts themselves in a manner that promotesintegrity, trust and strong ethics, in order to protect the reputation and results of UWGN.

• Initiative and Creativity: Plans work and carries out tasks without detailed instructions; makes constructive suggestions; prepares for problems in advance; undertakes additional responsibilities; responds to situations as they arise with minimal supervision.
• Stress Tolerance:Ability to manage stress levels while under strict deadlines by preparing for problems and opportunities in advance; ensure all programs have the materials and volunteers that are needed to ensure the program runs smoothly; ability to remain flexible.
• Team Player:Works cooperatively and collaboratively with others to achieve collective goals; shows commitment to the teams’ purpose and goals by providing members critical information that helps drive success; works effectively with different personalities across a variety of social and professional situations.

Environmental Conditions and Physical Demands:

• May require the employee to work externally in the community. This may require providing technical assistance to subcontractors throughout Middle Tennessee. This will require the employee to be able to drive to different locations.
• Employee must occasionally lift and/or move up to 40 pounds. The employee is required to stand, walk, climb, and balance.
• Manual dexterity sufficient to reach/handle items and work with the fingers and perform repetitive hand/wrist motions.
• Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.

United Way of Greater Nashville is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.