The Floral Supervisor is responsible for providing technical expertise to our store operations team. He/She will train and coach in all Floral areas, including but not limited to financial control, sales, merchandising, production, quality control, talent management, safety, maintenance and sanitation. He/She will ensure all Floral Departments are responsible to our guests, build a reputation for outstanding guest service and represent the Floral Department within the community.

• Through effective communication and training, guides and directs the Floral team to achieve financial goals and objectives established by the company
• Follow-up with the General Manager on floral findings is required each time a store is visited
• Train and coach the Floral operations team, including management, designers and clerks
• Teach departmental merchandising to enhance profitability
• Monitor financial status of the department and make necessary changes, including management, to make sure goals are met
• Knowledge and adherence of company policies and procedures
• Practice and train on the principles of the company Mission Statement
• Demonstrate good delegation and follow through skills
• Lead by example to achieve proper levels of service
• Exercise discretion in handling confidential information
• Responsible for maintaining effective and professional relationships with current and future business partners
• Responsible for the opening of new and remodeled stores
• Must be located in the DFW or Wichita Falls areaPerforms other duties as requested or required by upper managementKey Responsibilities:
  
  • Must be 18 years of age or older
  • Floral design and knowledge of all floral products that are brought into the department
  • Minimum of 2 years of management experience in a Floral Department
  • Must have managed floral operation long enough to gain experience in all seasons of the year
  • Ability to travel up to 50% of the time, some overnight required
  • Ability to lead, adapt to and influence change in organizational process and practices
  • Must have a valid driver’s license and have a clean driving record
  • Proven management, communication and relationship skills
  • Must be self-motivated and be willing to initiate change
  • Proficient in Microsoft Office
  • Ability to perform all physical duties, including but not limited to bending lifting, squatting and climbing
  • Ability to lift, push, or pull objects weighing up to 25 pounds
  • Ability to accept change, work independently without supervision and effectively manage time
  • Ability to function as a team but able to work with little or no supervision
  • Ability to accept supervisory coaching related to performance, work habits and attitude