• Maintaining patient flow in clinic to a level that supports agency productivity standards and goals
• Communicates with appropriate personnel as necessary, to examine, revise and evaluate inner-clinic processes to promote efficiency
• Provides supervisory oversight for clinic medical support staff, including performance reviews, coaching and counseling, staff development
• In-services provider and nursing staff as needed regarding procedures, forms, and procedural changes, etc.
• Schedules and facilitates monthly staff meetings with Clinic Manager
• Maintaining accurate records for all meetings (including sign-in sheet) and storing in a place accessible to all staff
• Planning and implementing emergency code and fire drills per agency protocols
• Maintains and supervises medical support staff on the day to day

• Graduate of an accredited school and possess a valid Licensed Vocational Nurse (LVN) License
• CPR Certification

PRIOR EXPERIENCE:

• Minimum 2 years of nursing experience, preferably in an ambulatory care setting
• Minimum 1 years of management and supervisory experience
• Background in utilization review, risk management and licensure standards

SKILLS:

• Bilingual Preferred (English/Spanish)
• Able to quickly build and maintain rapport with patients and providers of differing backgrounds; team player
• Customer-service oriented
• Strong computer skills
• Familiar with adult learning and general training techniques
• Positive professional insight
• Flexibility and dependability
• Demonstrated good problem-solving skills; sound judgment
• Effective leadership/supervisory skills
• Modern office practices and procedures including email
• Attention to detail and excellent follow-through on work tasks
• Able to handle multiple tasks simultaneously
• Able to function at all facilities

• Must be able to lift up to 20 pounds and push up to 50 pounds (on wheels).
• Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to patients and staff.
• Must be able to read memos, computer screens, personnel forms and clinical and administrative documents.
• Must have high manual dexterity.
• Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn