Job Title: Technical Platform Support Specialist

Location: NYC, NY (Hybrid/Onsite )

Full Time Role

Experiences/Skills/Qualifications:

· Prior experience with technical support, B2B and SaaS/PaaS experience is preferred

· Knowledge of CTV / OTT advertising a plus

· Familiar with technical writing – able to effectively communicate troubleshooting and navigation steps for websites

· Strong project management skills with a proven track record of setting and delivering on expectations and commitments

· Knowledge of video streaming and ad serving ecosystem, advertising demand side platforms, data management platforms

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• CTV/OTT advertising: 5 years (Preferred)
• B2B and SaaS/PaaS: 5 years (Preferred)

Ability to Commute:

• New York, NY 10001 (Preferred)

Work Location: In person