2 Skip Trace Representative (FT) Jobs in Fort Worth, TX

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Skip Trace Representative (FT)

United Auto Credit Corporation

Fort Worth, TX | Full Time

$48k-60k (estimate)

2 Months Ago

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SCA Health

Fort Worth, TX | Part Time

$36k-44k (estimate)

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Skip Trace Representative (FT)

$48k-60k (estimate)

Full Time | Consumer Services 2 Months Ago

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United Auto Credit Corporation is Hiring a Skip Trace Representative (FT) Near Fort Worth, TX

Job Summary:

Responsible for providing recovery efforts on charged-off accounts through identification of accounts for repossession, locating assets, assigning accounts out for repossession, reinstatements and deficiency settlements. The Recovery Specialist has frequent contact with borrowers, outside agencies and various other departments within the company.

Essential Duties and Responsibilities:

Primary responsibilities include, but are not limited to the following:

Handle all calls or inquiries related to collateral recovery issues with adherence to all FDCPA laws.
Properly document all account activity in the computer system.
Resolve the account either through repayment of the balance or repossession of the collateral.
Make outbound calls to establish contact with borrowers for purposes of negotiating repayment of charged off balance.
Initiate repossession of collateral when located if the value of the unit warrants recovery.
Provide agents with all the pertinent information to effectively recover the assigned collateral.
Initiate contact with customers or agencies to negotiate payments, or to satisfy any deficiency balances.
Responsible for referring appropriate accounts to the Legal Department for small claims and garnishment filings upon approval from upper management.
Extensive skip tracing to locate borrowers and collateral.
Perform other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Clear, concise and professional written and oral communication and interpersonal skills.
Strong time management and organizational skills, and ability to maintain a consistent and positive demeanor in a fast paced work environment.
Strong negotiation and conflict management skills
Effective time management skills and ability to prioritize and multi-task to ensure the achievement of assigned performance objectives.
Ability to effectively apply professional acumen and communication skills to favorably resolve issues escalated from internal and external customers.
Ability to facilitate change within the organization in a positive manner.
Ability to drive departmental compliance with FDCPA requirements.
Proven ability to drive performance and results in a fast-paced environment.
Ability to effectively teach and instruct subordinate staff in new tasks and procedures.
Knowledge of collection policies/procedures including skip tracing and the Fair Debt Collection Practices Act (FDCPA).
Must possess strong negotiation, problem solving, and probing skills that are utilized in a professional manner.
Ability to work in an accurate, detail-oriented and highly productive manner.

Education/Experience:

High school diploma or equivalent.
5-7 years of successful and stable collections experience, preferably auto finance recovery experience.

Supervisory Responsibilities:

None

Language Ability:

Ability to clearly and effectively communicate in person, in writing and by telephone.
Bi-lingual in Spanish is a plus.

Computer Skills:

Experienced in Microsoft Office applications such as Word and Excel

Certificates and Licenses:

None Required

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit. The employee is occasionally required to walk.

Commitment to Diversity and Equal Employment Opportunity;

United Auto Credit Corporation, a wholly owned indirect subsidiary of Vroom, is an equal opportunity employer committed to creating and supporting a work environment where all employees can find their drive. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspectives and contributions. We believe our values of SPEED (Service, Progress, Employees, Engagement, and Development) are best realized in an environment, whether physical or virtual, where every individual has the ability to bring their whole selves to work and contribute fully.

UACC maintains a working environment that encourages mutual respect and promotes harmonious and friendly relationships among employees. The company prohibits any form of employment discrimination or harassment against employees, applicants, or other protected persons in the workplace based on a protected characteristic(s), regardless of who the source is of such conduct. Protected characteristics include race, color, religion, creed, sex (including gender, sexual orientation, gender identity or expression, or pregnancy, childbirth, or a related medical condition), national origin, ancestry, ethnicity, age, physical or mental disability, genetic information, service in the uniformed services, citizenship, or any other characteristic protected by federal, state, and/or local law. This commitment to antidiscrimination and antiharassment applies to all terms, conditions, and privileges of employment including, but not limited to, recruitment and hiring.

UACC likewise provides reasonable accommodations to qualified applicants, employees, or other legally protected individuals in the workplace with a disability to enable them to participate in the job application process, to perform the essential functions of a job, or to enjoy the benefits and privileges of employment equal to those of other employees, except if the accommodation would pose an undue hardship. The company also makes reasonable accommodations for religious beliefs and practices.

UACC complies with all applicable federal, state, and/or local laws relating to equal employment.

Other Things to Note

This posting is not intended to provide a comprehensive account of the duties and responsibilities that may be required of this position. Duties and responsibilities may change or be added at any time, with or without notice.

Please review our privacy and CCPA policies.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$48k-60k (estimate)

POST DATE

02/15/2023

EXPIRATION DATE

05/14/2024

WEBSITE

unitedautocredit.net

HEADQUARTERS

NEWPORT BEACH, CA

SIZE

500 - 1,000

FOUNDED

1996

CEO

JAMES VAGIM

REVENUE

$50M - $200M

INDUSTRY

Consumer Services

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About United Auto Credit Corporation

Accountability. Service Excellence. Consistency. Integrity. Fun. These are the principles that not only define United Auto Credit, but have become our way of life. We have a constant drive to make a difference throughout all aspects of our organization our dealers, customers, team members, and within our community. At UACC, we created a company culture that helps team members thrive and grow in their career. Our team leads our culture and with that, our success. United Auto Credit works with auto dealers to provide financing opportunities for their customers from all credit history background...s. When other lenders say no, United Auto Credit says yes. We provide an extensive suite of tools, services, and guidance to help drive financial success for our dealers. Were committed to constantly developing and reinventing strategies with one main goal in mind making a real difference for our dealers and customers. Our teammates are dedicated to making sure every interaction amongst all people dealers, customers, and each other is exceptional, with a sole focus in delivering opportunities. We are United Auto Credit and we are Driven to Make a Difference! Check us out on Facebook at facebook/UnitedAutoCredit More
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