1 Enterprise Hardware Repair Field Engineer Job in Des Moines, IA
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Enterprise Hardware Repair Field Engineer
$100k-135k (estimate)
Full Time | IT Outsourcing & Consulting
11 Months Ago
Unisys is Hiring an Enterprise Hardware Repair Field Engineer Near Des Moines, IA
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- Respond to hardware repair requests on enterprise-level servers, PC and laptop computers, printers, storage sub-systems and drives and networking devices at client locations in the area.
- Installs, maintains, troubleshoots and repairs/replaces hardware components on a variety of equipment which may include enterprise servers, mainframe, networking, storage-subsystems and drives, telecommunications equipment, high-end document processing equipment, peripherals and PCs.
- Provides deskside support including software, hardware and networking support for desktops, laptops and servers.
- Ensures a high level of customer satisfaction and takes responsibility for additional follow-up, testing and troubleshooting services or problem escalation.
- Maintains professionalism in actions, demeanor and dress.
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- High school diploma or GED required. Background investigation and drug screen required.
- Must have valid driver’s license and reliable vehicle with appropriate insurance.
- 2 years of experience in an enterprise field service support role providing break/fix hardware repair for a variety of vendor server, mass storage, desktop, printer, core legacy and networking devices.
- Ability to troubleshoot and repair enterprise-level software, hardware and operating system issues. Must be knowledgeable on various Microsoft operating systems and desktop applications.
- Strong oral, written, and interpersonal communication skills to work effectively with internal and external customers. Excellent problem solving skills.
- A , HPE, Cisco, Dell and EMC certifications are highly desired
- Must be available for after-hours on-call rotation. Must be available for varying shifts on a rotating basis.
Job Summary
JOB TYPE
Full Time
INDUSTRY
IT Outsourcing & Consulting
SALARY
$100k-135k (estimate)
POST DATE
05/20/2023
EXPIRATION DATE
05/06/2024
WEBSITE
unisys.com
HEADQUARTERS
BLUE BELL, PA
SIZE
15,000 - 50,000
FOUNDED
1873
TYPE
Public
CEO
PETER A ALTABEF
REVENUE
$1B - $3B
INDUSTRY
IT Outsourcing & Consulting
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About Unisys
Unisys is an American IT company that provides cloud, infrastructure management and security-centric solutions to commercial and financial sectors.
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