Description

Duties & Responsibilities:

· Manages all warehouse activities including but not limited to receiving, storing, picking, and shipping materials.

· Reviews, analyzes, modifies, and implements efficient and effective department processes, policies, and procedures.

· KPI measurement implementation including labor control, inbound/outbound metrics, and inventory.

· Ensures the physical condition of warehouse and equipment are properly maintained

· Effectively manages the budget and P&L of the operation.

· Partners with engineering to implement and maintain proper layout of warehouse and product placement.

· Performs quarterly and/or annual physical inventories; provides inventory reports.

· Partners with the customers to maintain a high level of customer satisfaction by providing consistent communication and following up on customers concerns and requests.

· Identifies, documents, and implements opportunities for continuous improvement.

· Maintains a working knowledge of all operating systems pertaining to the work area.

· Hires, trains, supervises, motivates, and develops warehouse staff; manages schedules and workflow.

· Assigns duties and monitors quality of work; assures staff conforms to organizational policies and procedures and government regulations including TAPA, AIB, OSHA, and etc…

· Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions.

· Performs other related duties as required and assigned by management.

Qualifications

Background Required:

· Minimum 10 years of management experience in a Third Party Logistics (3PL) environment required

· Bachelor's degree in Business Logistics or Transportation or ten years equivalent work experience

· High proficient in MS Office, Excel, Word, and PowerPoint.

· Experience with labor/workforce management and warehouse management systems (i.e. SAP, Red Prairie, Manhattan, JDA, etc.)

· Lean certifications preferred

Bilingual is a must