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Position Summary: The Bilingual Customer Support Specialist educates and assists customers with account inquiries as well as product and service-related issues; assistance is provided over the phone, through online chat, email and the Secure Message Center. Specialist solves problems, cross-sell products and services and completes applicable documentation.Hours: Full-Time (40 Hours), Monday – Friday, 10:00 AM – 7:00 PM, (w/ Friday OFF), & Saturday 11:00 AM – 5:00 PMEssential Functions:
Working Environment:Sedentary work lifting – occasionally lifting and/or carrying up to 25 pounds. Indoor work-not exposed to outdoor elements or hazards.This role is eligible for hybrid work from home opportunity under the work from home guidelines upon completion of onboarding.
PLEASE VIEW THE APPLICANT TERMS & CONDITIONS BEFORE PROCEEDING WITH YOUR APPLICATION.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
Full Time
Banking
$35k-44k (estimate)
02/04/2023
05/06/2024
ubt.com
LEAWOOD, KS
500 - 1,000
2005
CARLA SELMON
$200M - $500M
Banking
Most banks offer similar services. Its how those services are delivered and how the bank treats you as an individual that sets it apart. Here are a few examples of what makes us different: Stability Nearly 50 years of family ownership has given Union Bank & Trust a consistent direction and long-term relationships with customers and employees. Half of our senior managers have been with the bank for 20+ years and 150 of our employees have worked here 10+ years. Relationships Knowing our customers is of utmost importance to us. This relationship-driven approach enhances our ability to provide the... best service and solutions for individuals, families and businesses. Flexibility Local ownership gives us the flexibility that national banking chains simply dont have. We enjoy creating solutions for customers that do not fit a cookie cutter approach. Nebraska Ownership Being family owned and operated means were more accessible. We do not have multiple layers of decision-makers spanning the midwest or the entire country. Timeliness Our size and streamlined organizational structure enable us to react quickly and provide timely answers to our customers. Community Involvement We all live and work here. We understand the role a financial institution should play in its community. Union Banks financial commitment to the community is substantial, and our employees give generously of their time and talent.
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